AP & AR Support Associate

Exceptional Service, Endless Improvement, Passionate People, and Honest and Forthright. Guided by our values, we foster a culture of growth, balance, and belonging where every team member can thrive. 

The Accounting Associate - AP & AR Support provides flexible, cross-functional support across both Accounts Payable and Accounts Receivable. This role will be cross-trained on the core responsibilities of both functions and will provide coverage based on workload, business needs, employee absences, deadlines, and month-end requirements. 

The position helps ensure continuity across the accounting function by supporting timely vendor payments, accurate expense and payment posting, client invoicing, cash application, collections, and related accounting processes. The role requires someone who is highly organized, detail-oriented, adaptable, and comfortable shifting between AP and AR responsibilities as priorities change. 

This position is designed to supplement, not replace, the primary AP and AR roles. The Accounting Associate - AP & AR Support will be cross-trained across both functions and deployed based on workload, coverage needs, deadlines, and Finance priorities. 

Requirements

• Degree in Accounting.
• Experience in bookkeeping, accounting, Accounts Payable, and/or Accounts Receivable, with experience supporting multiple accounting functions preferred.
• Sage Intacct, Excel, or Accounts Payable/Accounts Receivable professional certifications preferred.
• Strong knowledge of accounting fundamentals, accounting systems, and Excel.
• Strong attention to detail, accuracy, organization, and follow-through.
• Ability to manage competing priorities and transition between AP and AR responsibilities.
• Strong internal and external communication skills.
• Ability to learn and document accounting processes.
• Team-oriented approach with a focus on providing backup and maintaining operational continuity.
  

Responsibilities:

Accounts Payable Support

• Provide backup and overflow support for the Accounts Payable function, including collecting Accounts Payable bills and maintaining AP schedules.
• Process Accounts Payable transactions, post credit card transactions, and update PO received, paid, and closed postings.
• Provide payroll processing support through Paylocity and assist with month-end AP schedules.
• Reconcile credit card statements and provide sales tax support.

Accounts Receivable Support

• Provide backup and overflow support for the Accounts Receivable function, including posting checks and ACH deposits, and handling client billing questions.
• Assist with collections, AR aging, and bank deposits, as well as creating weekly invoices.
• Manage project invoicing, including new projects, project closeouts, and project progress billing.
• Review timesheets and prepare reports, maintain month-end AR schedules, and assist with agreement invoicing and agreement audits.

Cross-Functional Accounting Support

• Become fully cross-trained in the core recurring processes of both Accounts Payable and Accounts Receivable to provide coverage during employee absences, vacations, periods of high transaction volume, and other business needs.
• Shift between AP and AR priorities as directed by Finance leadership to ensure critical accounting activities are completed in a timely manner.
• Assist with month-end activities across both AP and AR functions.
• Maintain accurate supporting documentation and accounting records for all transactions processed.
• Identify discrepancies or incomplete information and escalate items requiring additional review.
• Support continuous improvement of AP and AR processes, documentation, and cross-training materials.
• Provide additional accounting and Finance support as business needs require.

Benefits

Investing in Our Team is Key to Our Success!

Financial Benefits: We offer a comprehensive benefits package designed to support our employees’ financial well-being, health, growth, and overall quality of life. Financial benefits include a 401(k) plan with employer contributions, performance-based incentive opportunities, and employee discount and savings offerings. 

Time Away from Work: Employees enjoy paid time off (PTO), paid holidays, paid parental leave, and a work-from-home (WFH) bank to support flexibility and a healthy work-life balance. 

Health and Wellness: Our health and wellness benefits include comprehensive medical, dental, and vision coverage, employer-paid life insurance, short- and long-term disability insurance, Flexible Spending Accounts (FSA), and well-being resources and support programs. 

Growth & Development: We support employees' professional growth through structured career progression plans and certification incentives that reward employees with direct dollar-amount pay increases for earning approved industry certifications.

That's Not All: Additional perks include employer-paid dry-cleaning services, Friday team lunches, corporate concierge services, a dog-friendly office, team-building events, company-sponsored activities, and more!

Our Commitment to Inclusion:

Charles IT is committed to fostering an inclusive and respectful workplace where everyone can thrive. We are proud to provide equal employment opportunities to all team members and applicants without regard to any protected characteristics. We believe diverse perspectives strengthen our team, enhance innovation, and help us better serve our clients. 

The information contained in this job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Additional responsibilities may be assigned as business needs to evolve.