Sales Support Representative
- Onsite
About the role
At Eaton we are continuously striving to make our world safer, sustainable and efficient in power management. We believe in our employees and we can achieve our goals together. We make what matters work! Join us and help us provide energy-efficient solutions that make a real impact. Find out more about Eaton!
As a Sales Support Representative, you will act as the go-to resource for our Sales Professionals, supporting the colleagues in the Utility & Renewables sales department across the Nordics and Baltics. You will anticipate their needs and those of their customers, proactively addressing challenges to ensure smooth sales processes. Your responsibilities will include booking customer meetings, preparing presentation materials, managing sales documentation, and assisting in customer interactions and issue resolution.
What you’ll do:
- Prospect and qualify leads, converting opportunities into sales.
- Plan and manage customer accounts and sales activities.
- Identify customer needs and present suitable solutions.
- Prepare quotes, handle objections, and support deal closure.
- Coordinate solution delivery and ensure customer satisfaction.
- Maintain accurate Salesforce records, forecasts, and KPI reporting.
- Manage reseller programs, promotions, and partner activities.
- Book customer meetings and prepare presentations.
- Maintain sales documentation and support customer issue resolution.
Qualifications:
- Degree in Business, Economics, Finance or Electrical education (Electrician or Electrical Engineer).
- 2-4 years work experience in sales focused on business to business (B2B) or business to consumer (B2C).
- Knowledgeable in Microsoft Office package, experience in CRM system (Salesforce) or ERP system (SAP) is advantage.
- Team player, solution focused and sense of ownership.
- Target and result driven, analytical thinking and adaptable personality.
- Professional communication in English, other Nordic langauge knowledge is advantage.
What we offer:
- Competitive compensation and annual bonus.
- Permanent contract in a fast-growing global company.
- Challenging projects in dynamic collaborative international team.
- Flexible working solutions.
- Talent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching.
- Market position: Stable corporate environment, developing our market presence in the Nordics, focusing on long-term business relations with local and international clients, and deliver high quality business solutions.
- We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA.
- We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.
- We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. #LI-IH1