Production Support Manager

Job Description

Located in the heart of Central Ohio, Illuminate USA is transforming solar panel manufacturing from our cutting-edge facility in Pataskala. As a new standalone joint venture established by two global leaders in renewable energy, we’ve rapidly grown to over 1,500 associates and are now fully operational in our 1.1 million-square-foot factory. Our vision is to establish one of the largest solar panel manufacturing operations in the Western Hemisphere. 

This is an exciting time to join Illuminate USA as we continue to grow and innovate. We’re not just building solar panels—we’re building a team of dedicated, passionate associates eager to make a real impact. If you’re looking to be part of a collaborative, people-focused, and forward-thinking workplace, we want to hear from you! 

We offer competitive pay, comprehensive benefits, and continuous opportunities for career growth. Come join us on this journey to create a brighter, more sustainable future in the Columbus area. 

We are currently looking for a Manufacturing Support Manager for our new factory in Pataskula, Ohio. 

This manufacturing support manager manages operations of production areas to ensure that volume, cost, waste, and quality standards are achieved. Other main responsibilities include: Follows overall production schedules to manage staffing and establish daily and shift production goals. Monitors shift production metrics to identify and resolve issues and implement process improvements. Coordinates maintenance, turnarounds, and downtime for efficiency and speed.  Ensures that staff training processes, equipment, gear, and tool requirements are fulfilled to comply with health and safety regulations. Coaches teams in best practices to provide a safe and efficient work environment and resolve escalated issues and problems. 

Responsibilities: 

• Responsible for the production task issued by the planning department, reasonable arrangement and implementation of production, to ensure the workshop monthly/annual production plan; 

• Responsible for the implementation of process specifications and quality requirements in the production process to ensure product quality; 

• Responsible for summarizing and exchanging information on production; 

• Responsible for implementing various production management systems of the production department and promoting 6S/quality improvement; 

• Participate in the analysis of the causes of defective products or abnormal production and the formulation of countermeasures; 
• Participate in the quality assessment of equipment and related auxiliary materials, and produce spare parts; 
• Participate in the evaluation and improvement of production processes, efficiencies and costs; 

• Responsible for the implementation of the work safety responsibility system, responsible for the investigation and rectification of hidden dangers in production, involved in the prevention of work safety accidents, involved in the analysis of the causes of accidents and the formulation of countermeasures; 

• Responsible for staff management and team building in the workshop; 

• Leading workshops to reduce costs and improve efficiency and quality; 

• Other tasks as assigned by the leader. 

Qualifications: 

• Typically requires a bachelor's degree or equivalent work experience.  

• Typically requires 5 years experience in the related area as an individual contributor.  

• 1 - 3 years supervisory experience required.  

• Extensive knowledge of the function and department processes. 

• Strong Knowledge of productions safety, lean production, six sigma required. 

• Strong Knowledge of ISO9001, work-floor 6S standard and Microsoft Office. 

• Perfect learning ability and Curiosities about new things. 

• Ability to speak publicly with confidence and poise. 

• Ability to work under pressure, coordination ability, planning and execution ability.

 At Illuminate USA, we are committed to fostering an inclusive and diverse workplace. We proudly embrace equal opportunity for all, ensuring that all qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Your unique background and experiences are valued here, as we believe they strengthen our team and drive our mission forward. 

Illuminate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.