Manager
- Hybrid
About the role
The Manager – Accounts Payable will lead the end‑to‑end AP function for our insurance client within the SGU_F&A Ops > IMU Insurance L&A division of exl Service.com (India) Private Limited. The role combines operational excellence with strategic stakeholder engagement, ensuring accurate invoice processing, timely payments, effective travel & expense handling, and robust reconciliation activities while mentoring a high‑performing team.
- Oversee full‑cycle invoice processing and ensure compliance with client policies.
- Manage payment execution, including ACH, wire transfers, and check runs.
- Supervise travel & expense (T&E) validation, approval, and reimbursement.
- Resolve vendor and internal queries promptly to maintain strong relationships.
- Conduct vendor and bank reconciliations, identifying and correcting discrepancies.
- Coordinate with cross‑functional stakeholders to align AP processes with business needs.
- Lead, coach, and develop a team of AP analysts and coordinators.
- Monitor key performance indicators (KPIs) and drive continuous improvement initiatives.
- Ensure adherence to regulatory and audit requirements for insurance finance operations.
- Prepare and present regular AP performance reports to senior management.
- Bachelor’s degree in Finance, Accounting, Business Administration or related field; MBA or CA preferred.
- 5+ years of progressive experience in Accounts Payable, preferably in insurance or financial services.
- Demonstrated experience leading and developing AP teams.
- Strong knowledge of invoice processing, payments, T&E, and reconciliation best practices.
- Proficiency with ERP systems (e.g., Peoplesoft, Oracle) and MS Excel.
- Excellent stakeholder management and communication skills.
- Analytical mindset with ability to interpret data and drive process improvements.
- Knowledge of regulatory and audit requirements in the insurance sector.
- Ability to work under pressure and meet tight deadlines.
- Fluent in English; additional Indian language proficiency is a plus.