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Manager

EXL

Kochi, Kerala, India

  • Hybrid
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About the role

The Manager – Accounts Payable will lead the end‑to‑end AP function for our insurance client within the SGU_F&A Ops > IMU Insurance L&A division of exl Service.com (India) Private Limited. The role combines operational excellence with strategic stakeholder engagement, ensuring accurate invoice processing, timely payments, effective travel & expense handling, and robust reconciliation activities while mentoring a high‑performing team.
  • Oversee full‑cycle invoice processing and ensure compliance with client policies.
  • Manage payment execution, including ACH, wire transfers, and check runs.
  • Supervise travel & expense (T&E) validation, approval, and reimbursement.
  • Resolve vendor and internal queries promptly to maintain strong relationships.
  • Conduct vendor and bank reconciliations, identifying and correcting discrepancies.
  • Coordinate with cross‑functional stakeholders to align AP processes with business needs.
  • Lead, coach, and develop a team of AP analysts and coordinators.
  • Monitor key performance indicators (KPIs) and drive continuous improvement initiatives.
  • Ensure adherence to regulatory and audit requirements for insurance finance operations.
  • Prepare and present regular AP performance reports to senior management.
  • Bachelor’s degree in Finance, Accounting, Business Administration or related field; MBA or CA preferred.
  • 5+ years of progressive experience in Accounts Payable, preferably in insurance or financial services.
  • Demonstrated experience leading and developing AP teams.
  • Strong knowledge of invoice processing, payments, T&E, and reconciliation best practices.
  • Proficiency with ERP systems (e.g., Peoplesoft, Oracle) and MS Excel.
  • Excellent stakeholder management and communication skills.
  • Analytical mindset with ability to interpret data and drive process improvements.
  • Knowledge of regulatory and audit requirements in the insurance sector.
  • Ability to work under pressure and meet tight deadlines.
  • Fluent in English; additional Indian language proficiency is a plus.