Track&Trace Specialist (Including Weekends)
About the role
📍 Medellín, Colombia
🚚 Hybrid | 3 days per week in the office
📄 Contract Type: Permanent (42 hours per week)
About the Role
You’ll play a key role ensuring smooth freight movement, proactive problem-solving, and real-time communication with customers and carriers, all while growing your career in an international environment.
🎯What You’ll Do
Track and monitor shipments through multiple carriers and systems.
Identify potential delays and act quickly to resolve them.
Communicate real-time updates to customers, dispatch, and operations.
Maintain accurate shipment data and ensure all documentation is complete.
Collaborate across teams to guarantee a seamless freight experience.
🔎What We’re Looking For
3+ years of experience in Track & Trace, dispatch, or freight visibility.
Strong knowledge of domestic and cross-border freight operations.
Proficiency in TMS platforms and carrier communications.
Detail-oriented, organized, and great at problem-solving.
Excellent English communication skills (bilingual role).