Specialized Operator

Exceptional Hospitality Starts with You

Picture yourself making a difference in someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Specialized Operator, you’re not just ensuring the proper operation and functionality of the hotel’s facilities and equipment – you’re contributing to a safe, comfortable, and welcoming environment while helping create memorable experiences for every guest.

Here's what you'll do during a typical day:

• Respond to specialized service requests: Handle guest and team member work orders requiring specialized knowledge and skills, ensuring timely and effective resolution.
• Perform preventive and corrective maintenance: Inspect, maintain, and repair hotel facilities, equipment, and systems to ensure optimal performance, functionality, and safety.
• Support event setups: Coordinate and assist with the setup and teardown of equipment and facilities for exhibits, meetings, and banquets, ensuring everything is in proper working condition.
• Document and escalate issues: Maintain records of completed inspections, maintenance tasks, and repairs, and report issues requiring major repairs or further attention.
• Support and guide team members: Share technical knowledge and provide guidance to maintenance staff, promoting proper work procedures, operational standards, and safe working practices.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.