Insurance Administrator

With more than 40 years of experience in the healthcare sector, Bioiatriki Healthcare Group is the leading provider of primary care services in Greece. With a strong commitment to superior medical and digital technology, Bioiatriki is dedicated to advancing health and science and prides itself in its skilled and specialized workforce.

In BIOIATRIKI, we value our people as the “heart” of our organization and actively embrace our vision to look after every person’s health needs and support people live long and well!

We embrace our values: Empathy, Excellence, Vision, and Accountability, creating a work environment that promotes diversity and creates growth potential for our employees.

Position Overview

We are seeking a detail-oriented and highly organized Insurance Administrator to join our team. The role is responsible for the effective coordination and management of the daily administrative operations related to Insurance Companies Healthcare Programs, ensuring the accurate and timely processing of requests, the proper implementation of agreed collaboration terms, and the provision of high-quality service to insured members.

Key Responsibilities

• Preparing, issuing, and sending nsurance offers in accordance with commercial agreements and applicable price lists
• Managing incoming and outgoing correspondence and requests from Insurance Companies, external partners, and clients, providing timely and accurate information and clarifications
• Reviewing, understanding, and ensuring the correct application of the terms and conditions of Primary Healthcare Insurance Programs when handling requests
• Configuring and maintaining our contracts with insurance companies within the ΙΤ system
• Managing the insured members records within the relevant information systems, ensuring the timely activation, modification, and deactivation of memberships based on information received from Insurance Companies
• Maintaining and updating databases, ensuring data accuracy, consistency, and completeness
• Preparing regular reports and providing accurate data and updates to support operational and reporting requirements

Requirements

• University degree in Economics, Business Administration, Statistics, or a related field
• Previous relevant experience of 1-3 years in an administrative support role within the healthcare or insurance sector
• Excellent command of the English language, both written and spoken
• Proven experience and proficiency in using SAP systems, with specific hands-on experience in SAP S/4HANA preferably
• Very good knowledge of MS Office, particularly Excel for reporting and data tracking

Candidate Profile

• Strong attention to detail and excellent organizational skills
• Strong communication and negotiation skills, with the ability to build and maintain effective relationships with internal and external stakeholders
• Ability to manage multiple projects, priorities, and strict deadlines effectively
• Strong analytical and problem-solving skills
• Proactive and methodical approach, with a high sense of accountability
• Ability to handle confidential and sensitive information with professionalism and discretion
• Team-oriented mindset and ability to collaborate effectively across different functions and stakeholders

Benefits

• Life and health insurance plan
• Healthcare provisions for employees and their first-degree relatives
• Continuous learning and unlimited access to our online training and development platform
• Friendly and dynamic work environment, continuous feedback and prospects for career development