CLIENT SERVICES EXECUTIVE

Additional Information

Company Description

 Workforce Management Centre is a leader in Human Resource and Business Process Outsourcing, providing customized Services to our clients in the areas of TaIent Sourcing, Talent Assessment, Learning & Performance and Organizational strategy design and execution. Our expertise is in assisting organizations enhance efficiency, optimize service levels and strengthen their competitive positions.

Job Description

 Handle transactions and answer customer queries; decipher customer needs and offer the best solution based on company policies; effectively communicate ideas, suggestions and answers; refer customers to people who specialize with the type of problem or query they present; offer upgrades and new banking services or products

Qualification and competence

 

Qualifications

HND/ B.Sc in any discipline

Prior experience in similar role in a. financial institution or a service driven environment