Trading Services Analyst

In this role you will be facing different challenges such as:

• Out of the box thinking for resolving daily queries from our many stakeholders from the business, including clients as well.
• Performing daily analytical activities where you will put to practice your knowledge, skills and independent thinking.
• Strong partnership with key stakeholder, finding ways to collaborate together.

And these are some of the activities you will be responsible for:

• Process flow understanding, including ability to understand current flows and linkage between systems and think how the process can be improved/streamlined.
• Work closely with other Operational teams and infrastructure groups to support a ‘one team approach’. Partner with them on a day-to-day basis to perform more efficiently.
• Ensuring timelines and client service delivery standards are continually achieved with a client-oriented focus. 
• Investigate and provide solutions to various queries from internal/external clients as well as internal teams. 
• Complete operations projects and ad hoc requests to satisfy new initiatives and operations/technology enhancements (new system implementations).

What do we ask for this position? 

• Great team player able to work in a pressurized and changing environment.
• Advanced English, clear communication skills and an ability to use these to work collaboratively, explain, and challenge, as appropriate.
• Sense of accountability and ownership of issues until resolution.
• Relevant experience in related functions or businesses is a plus.
•  Strong logical/analytical mindset, with the ability to think outside the box and 
  investigate issues
• Problem solving skills, with the ability to propose solutions with the sense of urgency 
  required
• Process flow understanding, including ability to understand current flows and linkage 
  between systems and think how the process can be improved/streamlined
• Great sense of teamwork and proactive skills are well received
• Previous experience dealing with clients (is preferred) 
• Alteryx/Tableau and any other Intelligent Solutions programs are a plus
• BA or BS degree preferred (preferably in Economics)

If you  join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to  do your best  work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:   

• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day care for your children up to 6-years-old.
• Medical coverage  for you and your family, including domestic​ partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.  
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.