Senior Associate, Operational Risk Management, Operations, COO

Business Function

Technology and Operations (T&O) enable and empower the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire our business partners through our multiple banking delivery channels.

Transformation & Data (T&D) supports our management on the implementation of the Group’s agenda. To support DBS in maintaining a competitive edge by harnessing Data and AI to drive transformation — enabling it to realise its vision of becoming the best AI-enabled bank with a heart.

The T&O/ T&D COO office enhances the Bank's focus on operational risk management and drives strategic initiatives in digital transformation, as well as workforce engagement and development, across our operational functions. The Operational Risk Management (ORM) team drives effective operational risk management in the digital age with a consistent operational risk control framework that leverages data analytics. This includes risk governance forums and improvement programs across functional levels.

 

Responsibilities

• Support review and analysis of risk events, incident trends, and significant incidents to identify root causes and recommend effective mitigation strategies
• Support completion of the unit's Risk and Control Self-Assessment (RCSA) programme, to enhance risk identification and assessment methodologies and processes
• Oversee the collation, monitoring, and comprehensive reporting of Key Risk Indicators (KRIs) for the unit
• Collaborate effectively with units and other relevant stakeholders to ensure timely and accurate completion of operational risk-related regulatory submissions, compliance reviews, new product approvals, and local and regional risk management initiatives
• Manage the tracking and monitoring of risk issues and the completion status of corrective actions
• Support the team in the timely preparation of monthly and ad-hoc operational risk reports for local and regional risk committees
• Facilitate timely implementation of corporate operational risk policies and standards across the Unit, proactively assisting teams in identifying, reporting, and remediating any control gaps
• Assist in investigating data-related incidents, near-misses, or control failures, helping to identify root causes; coordinate with cross-functional teams to track corrective action plans and ensure timely remediation of audit findings and risk issues; monitor adherence to enterprise data policies, standards, and regulatory requirements; help prepare risk reporting decks, management dashboards, and committee materials
• Champion and promote strong risk culture awareness within the unit through the establishment and conduct of comprehensive risk and control training plans
• Providing guidance on operational risk management best practices and emerging risks to the unit

 

Requirement

• Degree holder (or equivalent) in Risk, Legal, Finance, Information Technology, Computer Science, Data Science or business-related discipline
• Minimum 3-5 years of working experience in operational risk management or internal control related function, with a strong understanding of regulatory requirements and industry best practices
• Demonstrated expertise in managing operational risk in a financial services or banking environment with knowledge and experience in operational processes and controls
• Excellent analytical and problem-solving skills, with the ability to identify and address complex operational risks
• Strong communication and stakeholder management skills, with the ability to influence and collaborate with cross-functional teams
• Relevant certification (e.g. ECF-ORM or GARP) are preferred

 

 

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

 

We regret only shortlisted candidates will be notified.

Location:

Two Harbour Square

Job:

Risk Management

Schedule:

Regular

Employee Status:

Full time