Site Computer Technician 10314

Job Summary

Site TBD based on in-house transfers
Work Schedule: M-F 7:00 a.m. to 3:30 p.m. Lunch Break: 12:00 p.m. to 12:30 p.m.

Site Computer Technicians Salary Schedule Placement shall be Range 28. This placement may be adjusted by gaining certifications listed below. To maintain advancement on the schedule the certification must be maintained.

-Certified Ethical Hacker, CEH
-Video Editing Certification or Adobe After Effects or Adobe Certified Associate (ACA)
- Microsoft Certificated Solutions Expert-Enterprise Devices and Applications, MCSE.
- Microsoft Certificated Solutions Expert-Server Infrastructure
-Cisco Certified Entry Networking Technician-Interconnecting Cisco Networks-CCENT
- Cisco Certified Network Associate, CCNA.
- Apple Certificated Associate-Mac and OS 10.10 and higher
-Google Certificated Administrator
-Fiber and Cat5/6 Cabling Certification
-Vmware Certification

Job Description / Essential Elements

REPORTS TO: Network Technician Manager

DEPARTMENT: School Site

CLASSIFICATION: Classified

HOURS PER DAY: 8

WORK YEAR: 195 Days

SALARY: Range 28 of the Classified Salary Schedule

BASIC FUNCTION:
Under the supervision of the school site principal and direction of the IT Dept, maintain school site technology systems (PC and MAC); provide technical support to school site teachers, and students; schedule and/or supervise the computer lab; and be a liaison between school site personnel and district-level technology support staff.

ESSENTIAL JOB FUNCTIONS:
•Install, maintain, set up and operate, a diverse range of technology equipment including microcomputer systems and peripherals, video technology systems equipment, and audio-visual equipment.
•Troubleshoot and maintain common technology equipment problems; including the replacement of damaged, non-working or missing parts; determine appropriate course of action and communicate with appropriate district-level technology support staff to facilitate service and/or repair.
•Maintain server(s); add and modify user settings for access to school servers; ensure backup devices are configured and operate properly; perform proper backup procedures as required.
•Load computer software on microcomputers from servers. Assist staff and students in the use, operation, and troubleshooting of operating systems and application software packages. Perform software updates as required.
•Oversee maintenance, security, and proper usage of technology equipment. Communicate school site technology networking concerns and problems to appropriate district-level technology support staff.
•Schedule and coordinate the use of technology equipment on the school campus.
•Serve as an on-site resource person for school-site users of technology equipment.
•Attend scheduled meetings with district-level technology support staff.
•Assist on-site personnel in the development and implementation of training programs in the operation and care of technology equipment for the school-site staff.
•Keep and maintain an accurate inventory of school-site technology equipment; including the tagging of technology assets.
•Keep and maintain an accurate log of all equipment replacements.
•Perform related duties as assigned.

EDUCATION AND EXPERIENCE:
License:
•Possession of a valid, appropriate California driver’s license at time of appointment, and throughout employment while in this position.
•Proof of current California auto liability insurance at time of appointment, and throughout employment while in this position.
•Personal transportation for job-related travel throughout the District.
Education:
•High school diploma supplemented by specialized training in basic computer or a related field and two years of responsible work experience in the operation and management of technology systems and equipment preferred.

KNOWLEDGE AND ABILITIES:
Knowledge of:
•Methods, materials, and equipment used in the installation and diagnoses of technology equipment.
•Computer hardware and peripherals such as disk storage devices, monitors, keyboards, CD-ROM, DVD, tape back-up systems and printers.
•Compatible Operating Systems and application software packages.
•Proper use of diagnostic software programs sufficient to facilitate confirmation of correct system.
•Operations and/or software-level repair of computer system operations.
•Safe working methods and procedures.
•Basic record keeping techniques sufficient to keep records of service and inventory control.
•Interpersonal skills sufficient to work with students, teachers, and other district personnel
Ability to:
•Effectively operate computer systems, associated peripherals, and other technology equipment used on school campuses.
•Determine cause of technology equipment failure and take appropriate course of action to facilitate service and/or repair.
•Operate and maintain server(s) in a timely and efficient manner.
•Read, interpret, and apply information and directions found in operation and user's manuals for technology equipment.
•Explain technical problems in a manner understandable by other district personnel.
•Learn and acquire new skills to keep up with advances in the use application of emerging technological advancements.
•Organize time and complete all assigned work efficiently and within scheduled time lines.
•Understand and carry out both oral and written instructions.
•Communicate clearly and concisely both orally and in written format, sufficient to understand direction and communicate relevant technical information to others.
•Adapt to changing priorities.
•Work independently and/or under direct supervision.
•Stand, sit, and walk for extended periods of time.
•Establish and maintain cooperative and effective working relationships with district staff, students, and others contacted in the carrying out of all job functions.

WORKING CONDITIONS:
Environment:
•Office environment.
•Computer lab environment
•Driving a vehicle to conduct work
•Constant interruptions.
Physical Demands:
•Dexterity of hands and fingers to operate a computer keyboard and peripheral equipment.
•Seeing to view and computer monitor, and read a variety of materials.
•Hearing and speaking to exchange information and make presentations
•Sitting or standing for extended periods of time.
•Bending at the waist, kneeling or crouching
•Lifting and carrying moderately heavy objects weighing up to 49 pounds
•Reaching overhead, above the shoulders and horizontally
Hazards:
•Extended viewing of a computer monitor.

Requirements / Qualifications

Application
High School Diploma
Letter of interest
Resume
3 reference letters
Valid California Driver's License and if selected for position, provide a 10 year DMV printout.

Must have a high school diploma or equivalent.
1–3+ years of experience in desktop support, IT support, or field technician roles
Specialized training in basic computer or a related field and two years of responsible work experience in the operation and management of technology systems and equipment preferred.
The below certifications or equivalent work experience is highly desired. Also, desired will be any course work or experience in studying for or in the process of studying for the listed certifications:
-Certified Ethical Hacker, CEH
-Video Editing Certification or Adobe After Effects or Adobe Certified Associate (ACA)
- Microsoft Certificated Solutions Expert-Enterprise Devices and Applications, MCSE.
- Microsoft Certificated Solutions Expert-Server Infrastructure
-Cisco Certified Entry Networking Technician-Interconnecting Cisco Networks-CCENT
- Cisco Certified Network Associate, CCNA.
- Apple Certificated Associate-Mac and OS 10.10 and higher
-Google Certificated Administrator
-Fiber and Cat5/6 Cabling Certification
-Vmware Certification

• Certificate Copy
• Letter of Introduction
• Letter(s) of Recommendation
• Proof of HS Graduation

Comments and Other Information

*Strong knowledge of computer hardware (desktops, laptops, printers)
*Experience with Windows and/or macOS operating systems
*Basic networking knowledge (LAN/WAN, TCP/IP, Wi-Fi, routers, switches)
*Ability to install, configure, and troubleshoot software and applications
*Experience with antivirus, patching, and basic cybersecurity practices
*Knowledge of ticketing systems and IT asset management tools
**This position will require competency testing during the interview.