Working Student (f/m/d) HR Strategy & Operations
About the role
About IONOS
At IONOS, we don't just manage servers – we shape the digital future for more than 6.2 million customers worldwide with our solutions. As Europe's leading hosting provider and a pioneer in independent cloud solutions, we are building next-generation infrastructure – from sovereign cloud architectures and high-performance GPU clusters to integrated AI automation tools.
What drives us is digital sovereignty for Europe and real impact for small and medium-sized businesses (SMBs) as well as large enterprises. We work in agile teams, rely on transparent structures, and believe that excellence and innovation only emerge through true team spirit.
Ready for your next step? Become part of IONOS and grow with us.
Join our HR Strategy and Operations team and actively drive the AI transformation of our global HR services! With the technical foundation in place, we are now entering the most crucial phase: building and refining the content core of our innovative HR chatbot. In this role, you will help shape our AI solutions by transforming fragmented international data into structured knowledge and ensuring our HR chatbot delivers precise, role-specific insights. Together, we are building a centralized, intelligent, and secure HR solution for our worldwide workforce.
Tasks
- Contribute to the further development, scaling, and maintenance of strategic AI initiatives and AI agents in HR.
- Convert existing HR documents into uniform, AI-readable formats for chatbot integration.
- Support the development of a standardized target format for all HR knowledge sources.
- Review and redesign HR processes to identify and implement potential for AI-driven automation and strategic workflows.
- Create decision trees and process flowcharts to visualize automated workflows.
- Document HR knowledge to serve as a high-quality source for AI tools.
Qualifications
- Currently enrolled student with at least two years of study completed (ideally in HR or Business).
- AI mindset and advanced experience with AI tools.
- Strong analytical skills.
- Diligent, detail-oriented, and proactive working style.
- Stakeholder communication.
- At least 6 months of relevant practical experience (e.g., as a working student).
- Knowledge of HR processes is a plus.
- Fluent English skills in speech and writing; German skills are a plus.
Benefits
- Hybrid working model.
- Flexible working hours through trust-based working hours.
- At some locations a subsidized canteen and various free drinks.
- Modern office space with very good transport connections.
- Various employee discounts for activities and products.
- Employee events such as summer and winter parties, as well as workshops.
- Numerous training and development opportunities.
- Various health offers, such as sports and health courses.
Application Note
We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.