Client Leader, Advisory

As a Client Leader, Advisory Services you can expect to...

• Serve as a trusted advisor to executive stakeholders, helping enterprise clients define business priorities, align transformation investments, and establish measurable outcomes that support long-term organizational goals.
• Facilitate executive workshops, roadmap sessions, and stakeholder discussions that create clarity, accountability, and momentum across complex transformation initiatives.
• Lead business value realization efforts by connecting technology investments to measurable business outcomes, adoption objectives, organizational readiness, and return-on-investment targets.
• Develop business cases, value frameworks, ROI models, and executive value narratives that help clients prioritize investments, evaluate progress, and measure realized benefits over time.
• Create enterprise transformation roadmaps that connect executive vision, business priorities, organizational capabilities, technology investments, and delivery initiatives into a unified, multi-year strategy.
• Align programs, projects, and workstreams to strategic objectives while identifying portfolio risks, dependencies, competing priorities, and opportunities to improve investment sequencing.
• Provide strategic guidance, constructive challenge, and thought leadership, including redirecting initiatives or investments that do not support agreed business objectives.
• Act as the strategic connective tissue across client stakeholders and HSO’s Sales, Delivery, Customer Success, Practice Leadership, and service-line teams, creating a unified account strategy focused on client outcomes.
• Identify opportunities to expand HSO’s impact within strategic accounts by uncovering unmet business challenges, future-state opportunities, and broader transformation priorities.
• Contribute to service sales, maintain a 50% billable utilization goal, support team realization and utilization objectives, and deliver referenceable client outcomes that strengthen satisfaction and long-term partnerships.

You’re great at...

• Building trusted relationships and establishing credibility with senior leaders and executive client stakeholders.
• Creating clarity from ambiguity and connecting complex initiatives into a cohesive business strategy.
• Translating transformation investments into measurable business value, adoption, ROI, and organizational outcomes.
• Facilitating executive-level discussions, strategic planning sessions, alignment workshops, and difficult stakeholder conversations.
• Challenging assumptions constructively while maintaining trust, partnership, and focus on agreed business objectives.
• Influencing executive decision-making and building consensus across competing priorities, stakeholder groups, and organizational boundaries.
• Connecting business strategy, organizational change, technology priorities, and delivery execution through strong systems thinking.
• Thinking beyond immediate project needs to identify future-state opportunities that drive long-term client value and account growth.
• Balancing strategic perspective with practical execution to help organizations translate vision into achievable outcomes.

Sound interesting? If so, you’ll have...

• A bachelor’s degree in Business Administration, Management, Organizational Leadership, Information Systems, Engineering, or a related field; an advanced degree is preferred.
• 12+ years of experience in management consulting, advisory services, strategic account leadership, enterprise transformation, or a professional services organization.
• Demonstrated experience partnering with executive stakeholders to align business strategy, technology investments, and organizational priorities.
• Proven success developing enterprise transformation strategies, business cases, business value frameworks, ROI-based recommendations, and multi-year strategic roadmaps.
• Experience leading complex cross-functional initiatives involving multiple stakeholders, business units, delivery teams, and executive sponsors.
• Strong financial and business acumen, including experience defining KPIs, measuring business outcomes, and communicating transformation value to senior stakeholders.
• Experience facilitating executive workshops, strategic planning sessions, organizational alignment discussions, and business value assessments.
• Demonstrated ability to influence executive decision-making, drive consensus across competing priorities, and expand strategic opportunities within existing client relationships.
• Strong executive communication, presentation, relationship-building, and stakeholder management skills.
• Experience in enterprise technology, digital transformation, ERP, CRM, or consulting environments is preferred; Microsoft ecosystem, business applications, or enterprise transformation consulting experience is strongly preferred.

The Perks