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Technical Programme and Project Manager

HSBC Global Services Limited

Azcapotzalco, Ciud, MX

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About the role

If you’re looking for a career where you can make a real impression, join our Global Capability Network - HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Technical Programme and Project Manager

Role purpose

The Technical Programme and Project Manager leads the planning and delivery of technology programmes and projects across multiple teams, locations and stakeholder groups. The role is accountable for delivery planning, governance, risks, dependencies, resourcing, stakeholder communications and implementation.

The role also includes Scrum Master responsibilities, supporting Agile delivery practices, facilitating team ceremonies and improving delivery visibility and flow.

Main activities: 

  • Lead technology programmes and projects from initiation through delivery and closure.
  • Define project scope, objectives, milestones, delivery plans and success criteria.
  • Integrate plans across technology and business workstreams.
  • Manage dependencies, assumptions, risks, issues and actions.
  • Monitor delivery against scope, timelines, budget, quality and outcomes.
  • Prepare status reports, governance materials and management information.
  • Facilitate steering committees, project boards, working groups and Agile ceremonies.
  • Manage change requests, resource planning, capacity, suppliers and financial tracking.
  • Coordinate testing, releases, implementation, transition to support and closure.
  • Maintain RAID (risk assumptions issues dependencies) logs, decisions, audit evidence, delivery metrics and lessons learned.

Requirements

  • Experience managing technology programmes and projects through the full delivery lifecycle, coordinating delivery across multiple teams, locations and business functions.
  • Strong knowledge of software development and technology delivery lifecycles, with practical experience using Agile, Scrum and hybrid delivery models, including Scrum Master responsibilities.
  • Experience managing scope, schedules, dependencies, risks, issues and change, while applying technology governance, information security, risk management and change-control principles.
  • Experience preparing governance materials, reporting delivery status to senior stakeholders and communicating technical information clearly to business and management audiences.
  • Experience facilitating meetings, workshops, governance forums and Agile ceremonies.
  • Proficiency in delivery management tools such as Jira, Confluence and Azure DevOps, or equivalent platforms.
  • Experience coordinating third-party suppliers and technology partners.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued by HSBC Electronic Data Processing (México) Private LTD***