Senior Access & Compliance Officer

If you’re after impact, there’s no other organisation in Australia that delivers work on this scale.

You’ll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

Be responsible for managing access applications, statutory notices and information disclosures under the Government Information (Public Access) Act 2009 (NSW), Privacy and Personal Information Protection Act 1998 (NSW) and Health Records and Information Privacy Act 2002 (NSW), helping ensure the organisation meets its legislative and compliance obligations.

You'll work closely with applicants, internal business areas across the Transport agencies and external stakeholders to manage the information access decision-making process, providing clear communication and guidance throughout. As part of a collaborative team, you'll contribute to legislative advice, undertake research and statutory interpretation, and support informed decision-making through fact-finding and case law analysis.

You'll coordinate the collection, assessment and analysis of information required to respond to access applications and informal requests, prepare high-quality correspondence and draft determinations, and maintain accurate records, reporting and tracking of access and privacy matters to support compliance and operational outcomes.

For more information on this position and business unit, view the role description and information pack.

About you

You are a highly organised and discreet professional with strong knowledge of information access and privacy legislation, complemented by excellent research, analytical and problem-solving skills. You can assess complex issues, make sound recommendations and apply good judgement in a fast-paced environment.

You are a confident communicator with well-developed written and verbal communication skills, capable of producing high-quality correspondence, building effective relationships and negotiating positive outcomes. You have strong organisational and time management skills, enabling you to prioritise competing demands and meet strict deadlines.

You are proactive, customer-focused and able to use initiative while maintaining a high level of confidentiality, discretion and professionalism. Experience or knowledge of the GIPA Act or other relevant legislation is essential.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.