Technical Business Analyst (Temporary Opportunity up to 13 months)

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Your innovative mindset is key to creating solutions to complex problems. Our systems drive our organisational success and underpin every journey our customers take. This is your opportunity to be part of an expert team who build and refine seamless technology experiences.

In this role, you'll:

Play a key role in shaping and delivering complex technology initiatives, working across engineering, architecture, cyber security, data, testing and delivery partners to translate business needs into clear, practical technology requirements.

You’ll lead business and technical analysis across initiatives from early discovery and scoping through to implementation, developing requirements, use cases, process models, acceptance criteria and other analysis needed to support successful delivery.

Work closely with architects, engineers, technical specialists and stakeholders to understand systems, data and integration requirements, explore solution options and ensure proposed solutions are practical, fit for purpose and aligned with business needs.

Bring structure to complex and ambiguous problems, identifying dependencies, gaps, risks and impacts, and turning them into clear requirements and actionable work packages for delivery.

Support solutions through architecture, development and testing, helping resolve requirements and design questions and ensuring the delivered capability achieves the intended business outcome.
Communicate complex technical concepts clearly, helping both technical and non-technical stakeholders understand options, implications and decisions.

This role is a fixed-term contract till 31/12/2027 based at our South Eveleigh office. The team regularly collaborates in person through branch all-in days, training, planning workshops, and other team activities. 

For more information on this position and business unit, view the role description and information pack.

About you

• You’re an experienced Technical Business Analyst who enjoys working at the intersection of business needs, technology and delivery.
• You have experience analysing complex technology environments, including systems, applications, data, integrations and business processes, and translating that complexity into clear requirements and practical solutions.
• You’re comfortable working with engineers, architects, cyber security, data, testing, vendors and delivery teams, and can challenge, clarify and connect different perspectives to move an initiative forward.
• You have strong business analysis fundamentals across discovery, requirements elicitation, process mapping, use cases, acceptance criteria and Agile delivery, with the judgement to apply the right approach to different technology challenges.
• You’re a strong communicator who can turn technical complexity into clear insights, decisions and actions for both technical teams and senior stakeholders.
• You’re a pragmatic problem solver who takes ownership, navigates ambiguity and stays focused on delivering technology outcomes that meet genuine business needs.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. 

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.