App Delivery Co-ordinator
- Remote
- Full Time
About the role
The Role
Our client, Patrianna is looking for an App Delivery Co-ordinator. You'll be the person who makes app delivery repeatable at scale — owning every developer account, every compliance check and every submission from setup to live.
What you will be doing
- Own developer accounts end-to-end — setting up and managing Apple Developer Program and Google Play Console accounts, including organisation enrolment, verification, access roles, certificates, signing keys, and renewals, all documented and audit-ready.
- Scale our app frameworks across accounts — working closely with engineering to roll out builds in a controlled, repeatable way, ensuring every app has distinct metadata, assets, and configuration that pass uniqueness and anti-spam requirements.
- Be our platform compliance expert — monitoring Apple App Store Review Guidelines and Google Play Developer Programme Policies (including simulated gambling rules), translating policy changes into clear briefs for engineering, product, and account teams.
- Run pre-submission compliance checks — covering age ratings, privacy labels, Data Safety forms, in-app purchase setup, odds disclosures, and regional restrictions before anything goes near review.
- Own the relationship with Apple and Google — handling rejections, appeals, Resolution Centre replies, and policy warnings, and feeding every lesson learned back into the team's checklists.
- Keep everything trackable — maintaining a central register of accounts, frameworks, versions, and release schedules, and acting as the go-to point of contact for clients on store requirements and timelines.
What we are looking for
- Proven, hands-on experience with App Store Connect and Google Play Console — you've managed submissions, releases, store listings, and navigated review issues before.
- Solid working knowledge of Apple's App Store Review Guidelines and Google Play's Developer Programme Policies, ideally including regulated or age-gated content categories.
- Demonstrated experience setting up developer accounts for organisations, including D-U-N-S verification, legal agreements, and ongoing account administration.
- A firm grasp of iOS app signing (certificates and provisioning profiles) and Android app signing.
- Exceptionally organised — you keep registers, checklists, and process documentation accurate and up to date without being chased.
- A clear, direct communicator who can write a compelling appeal, explain a policy requirement to an engineer, and manage client expectations with equal confidence.
Why you will love it
This is a role with real ownership. You won't be a cog — you'll be the person who builds and holds the system together as we scale fast across multiple clients and platforms.
We're a small, high-performing team that moves quickly, holds itself accountable, and cuts through the noise. No politics, no waffle, no nonsense — just smart people building cool stuff and getting it out the door. Our values aren't wall art; they shape how we actually work, day to day.
If you thrive in a transparent, direct culture where progress matters more than perfection and your work has a visible impact, you'll fit right in.
We hire based on skills, drive, and ideas — nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.