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Reliability Engineering Team Lead

Qualitest

Ciudad de México, MX

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About the role

QualityAI, the largest quality assurance company in the world, is recruiting employees for a localization/software-testing project in partnership with one of the world’s largest tech providers. We are looking for a passionate Reliability Engineering Team Lead. 

 

Responsibilities

 

  • Team Leadership
    • Prioritizing
    • Assigning task to teams
    • Dealing with critical scenarios when prioritization is complicated due time constrain, team capacity constrains, etc.

 

  • Stakeholder Management
    • Build bridges between internal team Client's Engineering Team — networking and collaboration.
    • Manage escalations
    • Always  on top of any test, pipeline issue, defect, escalation, etc. always informed

 

  • People Management experience
    • Timesheet & Task activities registration and followup
    • Manage absences/leaves/vacations and asses the impact on the deliverables
    • Manage Performance Reviews for Team members / Promotions / PIP's

 

Requirements

 

Tech Experience

  • DevOps any platform - hands-on experience
  • Pipelines - hands-on experience
  • Python Strong programming experience for Automation
  • Bash scripting JavaScript or APScript  - hands-on experience
  • AI Agents and LM's experience is good to have

 

Soft Skills

  • High Proficiency in English.
  • Demonstrated ability to work independently.
  • Excellent analytical skills, logical problem solving skills.
  • Creative, out-of-the-box thinking.
  • Experience troubleshooting complex problems.
  • Meticulously high level of attention to detail and accurate documentation of information.
  • Performs well under pressure.
  • Excellent interpersonal, communication and listening skills
  • Team player with ability to work well in a cross-functional team environment
  • High level of cultural sensitivity and awareness to work effectively with diverse teams.

 

Why QualityAI?

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions.

Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

 

  • Be a part of a company who strives to support for diversity and inclusion in the workplace – we are one, we are many at QualityAI. Celebrate culture, share knowledge with engineers from around the globe, and inspire each other through our differences.
  • Local and global opportunities – we offer you internal rotation and international mobility opportunities to grow your career.
  • Clear view of your career and progression with the company – QualityAI is growing massively (since Jan 2021 – added more than 2000 engineers) and giving you the opportunity to grow with us.
  • Work hard and play harder with our flexible and casual culture. Take a break from work and join an employee event, or enjoy the amenities and games provided from one of our Employees Centers.
  • Never stop experimenting and learning with QualityAI Tech academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, leadership programs and much more
  • Earn bonuses via our Client Referral and Employee Referral Program’s. Refer and earn – tap your network for net-worth.

 

If you like what you have read, send us your resume and let’s start talking!

Intrigued to find more about us? Visit our website at https://www.QualityAIgroup.com/

If you like what you have read, send us your resume and let’s start talking!

https://www.linkedin.com/company/qualityaigroup