Doctor Team Lead - Italy
About the role
At Impress, we're reinventing orthodontics. We're the largest digital orthodontic chain in Europe — 140+ clinics, 10 countries, and the #1 Invisalign partner on the continent. Our team is obsessed with teeth, digitalization, and giving patients an experience they actually love.
We're looking for a Doctor Team Lead to support, train, and empower our doctors across every clinic in Italy — raising clinical quality and making sure every patient gets a world-class experience.
🚀 What we offer
High-end, high-performance technical equipment, so you can focus on what matters.
Modern, fully renovated dental centers across our international network.
Ongoing training to keep sharpening your clinical and leadership skills.
Support from a general practitioner for anything outside orthodontics.
A dedicated patient support team, available 7 days a week via our treatment tracking app, alongside clinical appointments.
An international network of colleagues across the EU and USA.
An energetic clinical team that genuinely listens to each other.
Clear career path and growth opportunities.
Special discounts on aligner treatments for you and your family.
🎯 How you'll have impact
Review and approve treatment plans, eligibility, and refinements.
Be the first point of support for doctors and auxiliaries across clinics.
Build the team and process behind smooth, reliable front-line support.
Act as the link between our clinics and HQ in Barcelona.
Design training programs and processes that raise the bar clinic by clinic.
Train teams on processes and training techniques.
Monitor quality reports and NPS daily, keeping performance on track.
Build and roll out improvement action plans where it's needed most.
Track utilization and team efficiency daily, and run quality checks.
Set up quality-monitoring procedures for hygienists, auxiliaries, and doctors on tools and process compliance.
Step in on escalated patient cases — in clinic, by call, video, or email.
Get involved in marketing moments: interviews, influencer visits, photoshoots, and social content.
Split your time between HQ and clinics, bringing orthodontic expertise wherever it's needed.
Travel and occasional weekend work come with the territory.
Your drive and hard work will deliver nothing less than impressive results. 💪
🛠 What you need to be successful
Italian spoken fluently, Spanish & English are also mandatory
Degree in dentistry or orthodontics, registered with the Dental Association.
Solid clinical experience, ideally with aligners and digital technologies.
Experience supervising or coordinating a medical team.
Comfort with digital tools and patient tracking software.
Ability to validate treatment plans and manage complex cases.
Natural leadership, strong organization, and excellent communication.
A relentless focus on patient excellence and continuous improvement.
Professional English; another language is a plus.
Willingness to travel frequently across our international clinic network.
Ready to transform the industry with us? Apply now and let's smile together! 😁
At Impress, we celebrate diversity and are committed to building an inclusive environment for everyone. 🌈💪