People Solutions Navigator

Administrative Support

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

 

The People Solutions Navigator serves as the first point of contact for team member and leader inquiries regarding Human Resources concerns. Working under general supervision for routine situations, this role exhibits excellent customer service to resolve various issues.

 

Essential Job Function:

• Responds to HR inquiries in adherence to established protocol and policies to resolve employee issues.
• Participates in the implementation of special projects within Human Resources to promote learning and a positive employee experience.
• Aids in conflict resolution by using effective communication techniques to de-escalate the situation.
• Maintains knowledge of current laws and HR policies in order to make accurate judgements in response to employee inquiries.
• Assists with updating the HR Knowledge Base when new information is encountered that may affect procedures.
• Performs other duties as assigned.

Education:

• Required: High School Diploma or equivalent.

Experience:

Preferred: Experience in Human Resources

Licensure/Certification/Listing:

Work Shift :

Days/No Weekends (United States of America)

On Call Required

No

FTE:

1

Job Type:

Full Time (40 Hours/Week)