Rail Operations Specialist

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. 

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

Our Operations & Safety (GO & UP) division promotes diversity, equity, and inclusion by ensuring equal employment opportunities and fostering a supportive workplace culture. 

We support this commitment by providing: 

• Competitive Pension Plan 

• Employee learning & development programs and reimbursement 

• Recognition of prior Public Service for Vacation Entitlement 

• Employee Assistance and Wellness Benefit Programs 

• Parental Leave top-up, lactations accommodation and childcare partnerships 

• Menopause Policy 

• Employee Resource Groups 

Our Network Operations Planning team is looking for a Rail Operations Specialist. This position is accountable for representing GO and UPE rail operations, supporting the review and development of future projects related to the continued expansion of our rail network. A strong, network-level background in signals and dispatch systems is required to ensure proposed projects do not adversely impact current or future operating plans. This role collaborates with key internal business units and Operations to help Metrolinx build the right project, in the right place, at the right time.

What will I be doing?

• Reviewing proposed signaling and communication systems designs to assess their alignment with operational requirements.

• Support the development and maintenance of Concept of Operations, Operating Strategies, and other documentation relating to operating plans and requirements.

• Facilitate business unit engagement sessions and operational briefing workshops to solicit input, clarify requirements, and align stakeholders on organizational objectives.

• Participate in project working groups as representation from Network Operations ensuring operational needs and objectives are reflected in project discussions and decisions. 

• Identify operational issues, risks, and gaps in proposed designs, working with engineering, design, and project delivery teams and contractors to support their resolution.

• Maintain effective and timely communication across project teams to ensure operational input, design review comments, and decisions are clearly documented and communicated.

• Completion of a degree in a Transportation, Planning/Management, Business Administration, Electrical/Communications or a related discipline – or a combination of education, training and experience deemed equivalent is required.

• Progressive experience in a Signals & Communications environment, Rail Transportation Control Centre, or related experience is an asset. Experience overseeing and coordinating multiple aspects of transit operations.     

• Experience with, or the ability to learn and gain in-depth knowledge on modern train control systems.

• Experience with project management and related systems requirements and development methodologies, to support the delivery of a portfolio of very large inter-dependent projects with high complexity, risk, and organizational impact; experience monitoring project progress, related staff, resources, and activities for adherence to timelines, and achievement of project performance results.

• Effective time management skills and the ability to meet deadlines and juggle multiple priorities in a very dynamic and changing environment. 

• Interpersonal and oral/written/presentation skills to develop and sustain cooperative working relationships across Metrolinx and with external stakeholders in person and/or through presentations; to engage with external to promote compliance with legislative and regulatory requirements; to prepare reports and briefing material.

• Experience leading transformational change to adapt to new or changing requirements and reflecting on lessons learned to analyze, evaluate, and define problems/challenges, identify alternatives, and make timely decisions to manage risk and address issues.  

• Proficiency in MS Office suite (e.g. Outlook, Word, Excel, PowerPoint, etc.) and role specific software to manage advanced technical applications.  

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. 

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application. 

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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