Foreman - Volkswagen of Cary

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Leith Volkswagen of Cary has an outstanding opportunity for a Shop Foreman to join their team and the Holman Family! 

Job Duties

• Oversee the daily activities required to process incoming and existing client and internal repair work
• Supervise, mentor, and assist with the development of technicians in the workshop
• Participate in coaching, reviews and disciplinary actions for technicians
• Monitor and manage OEM certification and Holman training for each technician
• Investigate, recommend and implement work processes in order to improve efficiency, quality and safety
• Analyze, resolve and assist employees in problem resolutions
• Review, correct and submit hours worked records for payroll processing
• Maintain inventory and readiness of special tools and equipment
• Partner with regional TDA to assist with onboarding and career development for technicians
• Serve as a liaison between the Service Manager, Service Advisors, Dispatcher, Parts personnel, Technicians, Warranty Administration and clients
• Participate in recruiting, interviewing and perform hiring process steps to keep the workshop staffed as required
• Maintain close contact with OEM field technical service support personnel
• Ensure quality control inspections and road tests are completed as applicable post repairs
• Ensure adhesion to warranty policies and procedures
• Inspect and/or maintain shop equipment, integrated systems and machinery
• Ensure employee compliance to all Holman policies
• Perform all other duties and special projects as assigned

Education and/or Training:

• OEM Training/Certification – Master or highest applicable level
• Holman Leadership training
• Additional education, certifications, or related experience is preferred; including ASE Certification, Associate’s degree in auto maintenance and repair
• Proficient with computer diagnostic equipment and software
• Proficient in various applications like MS Office, CDK, myKaarma, Factory Training Sites, Cherwell

Relevant Work Experience:

• 5+ years’ experience in the automotive field as a technician
• Experienced in service principles, concepts and service department operations
• A complete knowledge of vehicle repair and diagnostic process
• Ability to be organized with the power to plan effectively, prioritize, execute and multi-task

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INDAT

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Artificial Intelligence Statement

We recognize that applicants for positions at any organization may view AI tools for tasks such as drafting a resume or cover letter, provided the information is accurate and truthful. However, applicants should not use AI tools to:

• Answer interview questions on their behalf, or use AI tools in any way during the interview or other qualification process(es).

• Misrepresent or embellish qualifications, skills, or experience

• Create false or misleading representations of identity (e.g., deepfakes or altered images/videos)

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.