Construction Coordinator
About the role
Bring your curiosity and determination to make a positive impact on the future of transport, and we’ll help you go all the way.
Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond.
Who are we looking for?
We are currently seeking a skilled professional manager of construction projects who independently performs the full range of responsibilities for routine projects. Applies established project management
methods and solutions to typical project problems, contributing to the planning, contract
management and delivery of projects. Supports the delivery of innovative, client-focused
solutions across GHD's sectors including transport, water, property & buildings, energy, and
environment. Focuses on broadening technical skills, progressing toward professional
accreditation if applicable, and developing capabilities in project management and client
engagement.
Our Hybrid Work Model:
Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in the office three days a week to contribute, connect and excel in our vibrant environment.
Working with an energetic and high performing team, this position offers a variety of work and will see you involved in:
• Client & Customer Management (External): Manage relationships with small
clients while also helping senior colleagues manage relationships with larger key
clients and customers.
• Leadership and Direction: Explain the local action plan, to support team
members in their understanding of what needs to be done, and how this relates
to the broader business plan and the organization's strategy, mission, and vision;
motivate people to achieve local business goals.
• Organizational Capability Building: Provide coaching to team members to
develop their skills.
• Performance Management: Respond to personal objectives and use
performance management systems to improve personal performance; or monitor
the performance of the team, allocate work and review completion, take
appropriate corrective action to ensure timeliness and quality, and contribute to
formal individual performance management and appraisal.
• Project Closeout and Handover: Draft elements of product documentation and
user training to support handover to business as usual. Contribute to post-project
reviews and identification of lessons learned.
• Project Risk and Issue Management: Identify and evaluate risks, issues,
dependencies, and constraints associated with the project, escalating matters
where appropriate. Where necessary, develop, agree on, and implement
solutions to overcome these concerns.
• Project Scope Definition: Manage the delivery of research, workshops, and
other activities to support the specification and agreement of project deliverables.
• Regulatory and Compliance Management: Investigate standard incidents
using current regulatory and compliance processes, systems, and procedures,
and take action to solve immediate compliance issues. Advise more senior
colleagues on more complex problems.
• Requirements Management: Identify, elicit, and document project/process
requirements, using appropriate modeling technique, if required. Analyze
requirements and validate with original users, eliminating confusion. Define the
testing scripts and verification criteria to ensure requirements are met. Maintain
documentation and traceability throughout project.
• Stakeholder Management: Plan and deliver stakeholder engagement activities
to develop effective working relationships for projects and to ensure that
stakeholder needs and concerns are identified and met.
Competencies
Competencies describe the observable behaviours that differentiate effective performance
in this job and guide expectations, feedback, and development discussions.
• Action Oriented – Takes on new opportunities and tough challenges with a
sense of urgency, high energy, and enthusiasm. For example, takes immediate,
decisive, independent action to resolve issues or problems. Persists as needed.
Quickly and consistently identifies and pursues beneficial new opportunities.
• Balances Stakeholders – Anticipates and balances the needs of multiple
stakeholders. For example, ensures that own efforts meet the needs and
requirements of internal and external stakeholders. Works to identify all relevant
issues and satisfy the interests of multiple stakeholders during the decisionmaking
process.
• Collaborates – Builds partnerships and works collaboratively with others to meet
shared objectives. For example, readily involves others to accomplish goals;
stays in touch and shares information; discourages "us versus them" thinking;
shows appreciation for others' ideas and input.
• Communicates Effectively – Develops and delivers multi-mode
communications that convey a clear understanding of the unique needs of
different audiences. For example, seeks out others' perspectives and asks good
questions. Shares information that people want to know; gives appropriate
context and details when speaking.
• Directs Work – Provides direction, delegating, and removing obstacles to get
work done. For example, confirms mutual agreement on accountabilities,
fostering strong coordination and minimizing duplicated efforts. Communicates
delays or problems early so others can manage their own work schedules
effectively.
• Drives Results – Consistently achieves results, even under tough
circumstances. For example, devotes considerable effort to surpassing goals
and achieving the best possible results; goes above and beyond to achieve
excellence. Drives ahead with great focus when faced with obstacles and
setbacks; maintains productivity and a positive attitude.
• Ensures Accountability – Holds self and others accountable to meet
commitments. For example, accepts responsibility for own work, both successes
and failures. Handles fair share and does not make excuses for problems.
Usually meets commitments to others.
• Instills Trust – Gains the confidence and trust of others through honesty,
integrity, and authenticity. For example, consistently adheres to organizational
policies and practices, even when they are unpopular or inconvenient. Builds
trust by honoring commitments and by being open and honest at work.
• Manages Complexity – Makes sense of complex, high quantity, and sometimes
contradictory information to effectively solve problems. For example, looks at
complex issues from multiple angles; explores issues to uncover underlying
issues and root causes; sees the main consequences and implications of
different options.
• Optimizes Work Processes – Knows the most effective and efficient processes
to get things done, with a focus on continuous improvement. For example, uses
metrics and benchmarks to monitor accuracy and quality. Takes steps to make
methods productive and efficient. Promptly and effectively addresses process
breakdowns.
• Situational Adaptability – Adapts approach and demeanor in real time to match
the shifting demands of different situations. For example, takes steps to adapt to
changing needs, conditions, priorities, or opportunities. Understands the cues
that suggest a change in approach is needed; adopts new behaviors accordingly.
Skills
Skills reflect the technical, professional, and functional capabilities required to perform the
job effectively at the expected level, and guide assessment and development.
• Business Requirements Analysis – Works with full competence to express
user needs in terms of business requirements, identify current capability of the
business to deliver, conduct build or buy analyses, and recommend preferred
approach. Typically works without supervision and may provide technical
guidance.
• Data Collection and Analysis – Works with full competence to determine and
analyze trends from data that is collected to assist in compiling reports that will
help in decision-making. Typically works without supervision and may provide
technical guidance.
• Document and Model User Requirements – Works with full competence to
utilize the appropriate modeling tool(s) to diagram the requirements from data
and state changes, process and process improvements, as well as use cases
and user stories. Typically works without supervision and may provide technical
guidance.
• Issue Management Techniques – Works with full competence to resolve
identified issues promptly and sustainably by utilizing the organization's issue
management systems, solving problems, identifying root causes, implementing
corrective actions, deploying preventative strategies, and monitoring and
reporting on the progress of open issues. Typically works without supervision
and may provide technical guidance.
• Manages Resistance – Works with full competence to identify, address, and
navigate opposition or reluctance effectively, fostering a collaborative
environment and facilitating positive outcomes in the face of resistance. Typically
works without supervision and may provide technical guidance.
• Prioritizing – Works with full competence to prioritize components of a project,
program, or portfolio work in context with risks, activities, stakeholders, etc.
across the life of the project or program. Typically works without supervision and
may provide technical guidance.
• Project Communications Management – Works with full competence to ensure
timely and appropriate planning, collection, creation, distribution, storage,
retrieval, management, control, archiving, and disposition of project information.
Typically works without supervision and may provide technical guidance.
• Project Estimating – Works with full competence to estimate each of the
components of project, program, or portfolio work, including costs, activity
durations, resource needs, risks, stakeholders, etc. across the life of the project
or program. Typically works without supervision and may provide technical
guidance.
• Project Management Techniques – Works with full competence to plan and
manage small project work assignments within desired cost, time and quality
parameters. Typically works without supervision and may provide technical
guidance.
• Project Scope Management – Works with full competence to identify, verify,
and manage changes to the scope of the project or program, utilizing the most
appropriate approach. Typically works without supervision and may provide
technical guidance.
• Requirements Creation and Verification – Works with full competence to
create the rules for requirements and design quality, perform verification
activities, and maintain quality control. Typically works without supervision and
may provide technical guidance.
• Requirements Elicitation and Facilitation – Works with full competence to lead
facilitated sessions for requirements elicitation, focus groups, and user
acceptance testing. Typically works without supervision and may provide
technical guidance.
• Requirements Traceability and Management – Works with full competence to
manage the documentation, archiving, traceability, changes, and approvals of
requirements throughout the project life cycle. Typically works without
supervision and may provide technical guidance.
• Stakeholder Expectation Management – Works with full competence to identify
potential stakeholders, analyze their expectations, and develop strategies for
managing stakeholders and their expectations. Typically works without
supervision and may provide technical guidance.
• Validate Requirements – Works with full competence to identify assumptions in
order to manage risk, assess the success with measurable evaluation criteria,
and evaluate alignment of requirements with solution scope to support value
delivery. Typically works without supervision and may provide technical
guidance.
What you’ll bring to the team:
Education
• Bachelor's Degree or Equivalent Level
Experience
• General Experience: Experience enables job holder to deal with the majority of
situations and to advise others (Over 3 years to 6 years)
• Managerial Experience: Experience of supervising and directing people and
other resources to achieve specific end results within limited timeframes (13
months to 3 years)
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As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.