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Medical Equipment Retrieval Specialist

UCSF

San Francisco, CA · Oakland, CA

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About the role

JOB SUMMARY

The Clinical Technology Division is responsible for the maintenance management of all diagnostic, therapeutic, and equipment processing technologies used in the delivery of patient care to all UCSF Health patients. The Medical Equipment Retrieval Specialist is responsible for retrieving depot serviced mobile medical equipment such as (but not limited to) IV Pumps, Syringe Pumps, Feeding Pumps, T-Pumps, etc. The list of device types serviced by the Depot Repair Shop (and thus under the purview of the incumbent) will be evaluated on a periodic basis to ensure medical center equipment maintenance compliance is being met.

WORKING RELATIONSHIP

This position reports to Mt. Zion Healthcare Technologies Manager.  This position does not have any direct reports.

 

 

%  

of time

Essential Function (Yes/No)

  

Key Responsibilities

(To be completed by Supervisor)

15%

Yes

Monitors (using a variety of tools/databases):

  • List of current month’s Depot devices due for a PM
  • List of Depot devices overdue for a PM
  • List of UTL’ed Depot and other Clin Tech Shop devices from previous months.

Notifies Compliance Officer and Manager if end of month metrics is not compliant

15%

Yes

Prioritizing and Planning: In conjunction with Depot Manager the daily targets for equipment rounding

  • Conducts manual inventory verification when assigned

15%

Yes

Rounds: 

  • At all UCSF sites for overdue Depot devices and for department wide UTL devices. With clinical unit customers to manage expectations
  • With Material Services/Supply Chain management at all campuses to review clinical need and the ability to swap out equipment.
  • With Depot personal to inform and manage expectations on number of devices coming in for maintenance
  • To review “health of PM Sticker and Asset ID Overlay” and to replace as needed.

Updates Clin Tech Managers, as necessary, on any issues that arise from all rounding activities – including finding Non-Depot UTL’ed devices with appropriate Clin Tech Site management

55%

Yes

Device Exchange & Retrieval:

  • After reviewing all pertinent reports, prioritizes devices to be swapped out to be brought into the Depot for maintenance (scheduled and unscheduled) using the Clin Tech’s UCSF issued service van from all campuses.
  • If swap out is not possible, will consult with Depot Manager, Clin Tech Site Manager, and Material Services/Supply Chain Management to determine best course of action daily.
  • Will escalate to Depot Manager as month progresses if inability to swap out will affect monthly PM compliance for Depot Manager to escalate
  • After equipment retrieval but prior to making devices available to Depot technical staff for maintenance, the equipment will be wiped down for cleaning purposes per the devices’ IFU
   
   
   
   
   
   
   
   
   

 

REQUIRED QUALIFICATIONS

  • High school diploma or equivalent work experience
  • Read, write and be understood in English
  • At least one year of experience in customer service
  • Ability to use a computer keyboard. 
  • Experience in data entry into database systems 
  • Two years’ experience working in a storeroom, stockroom or warehouse or equivalent in a large institutional setting. 
  • This position requires flexibility to orient and work at all UCSF Medical Center locations.

 

PREFERRED QUALIFICATIONS

  • At least one year storeroom, stockroom or warehouse or equivalent experience in Health Care environment 
  • Two years of college or equivalent