Patient Services Assistant

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today. All applications are to be lodged online.

Applications close: 13th November 2026

Reference number: JR117283

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Company Description

Hollywood provides care for patients across a wide range of disciplines including cardiology, gastroenterology, general medicine, general surgery, neurosurgery, oncology, orthopaedics, palliative care, psychiatry, rehabilitation and urology. Our Ramsay core values are the foundation of the hospital and, along with the Hollywood Spirit, include Respect for the Individual, Teamwork, Contribution to the Community and Pursuit of Excellence. The Hospital is owned and operated by Ramsay Health Care.

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

Job Description

We're looking for a compassionate and organised Patient Service Assistants to join our healthcare team on a casual basis.

About the Role

As a Patient Services Assistant, your primary responsibility will be to maintain high standards of cleanliness, hygiene and infection control throughout the hospital. You will play an important role in providing a safe, clean and comfortable environment for patients, visitors and staff.

Your key responsibilities will include:

• Cleaning occupied and discharged patient rooms, bathrooms, offices, clinical areas, treatment rooms and other hospital facilities.
• Moving patients throughout the hospital on wheelchairs & beds
• Delivering medications, patient notes & equipment as required.
• Adhering to infection control principles and procedures when outworking duties.

We are looking for a reliable, motivated and detail-oriented person who takes pride in their work and understands the importance of maintaining excellent cleaning standards in a hospital environment. This role has short fall shifts available across a seven-day rotating roster that includes Monday to Sunday shifts, weekends and public holidays. Must have good availability for afternoon shifts. 

Skills and Experience

• Strong understanding of infection control, manual handling, and hospital safety procedures
• Proven ability to work independently and collaboratively as part of a multidisciplinary team
• Excellent time management and interpersonal skills
• Strong verbal and written communication abilities
• Compassion and empathy for patients and their families
• Physical capability to perform manual tasks and patient support duties

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.