Gas Supply Analyst I, II, Sr.

JOB SUMMARY

The Gas Control Analyst collects, validates, analyzes, and visualizes operational data to support the safe, reliable, compliant, and efficient operation of natural gas transmission and distribution systems. The role converts data from SCADA, gas management, measurement, and related operational systems into actionable insights, dashboards, forecasts, and decision-support tools for Gas Control and partner organizations. The analyst also supports control room operations, regulatory compliance, alarm management, system performance monitoring, and continuous improvement. This position collaborates with Gas Control, Engineering, Field Operations, Gas Supply, Commercial, Information Technology, and Regulatory teams to strengthen system awareness, data quality, and operational decision-making.

Grade Level: Exempt 4 to 6

JOB RESPONSIBILITIES

Data Collection, Quality, and Governance
•  Collect, consolidate, and maintain operational data from SCADA, gas management, measurement, historian, work management, and other approved data sources.
•  Validate data for accuracy, completeness, consistency, and timeliness; investigate anomalies and coordinate correction of data-quality issues.
•  Document data sources, definitions, calculation methods, assumptions, and business rules to promote consistent reporting and audit readiness.
•  Develop repeatable data collection and reporting processes that reduce manual effort and improve reliability.
•  Protect sensitive operational information and follow applicable data governance, cybersecurity, records-retention, and access-control requirements.

Data Analysis, Reporting, and Visualization
•  Analyze operational, measurement, alarm, capacity, balancing, and performance data to identify trends, exceptions, emerging risks, and improvement opportunities.
•  Design, build, publish, and maintain Power BI dashboards, scorecards, and reports that provide clear, decision-ready information to Gas Control leadership and business partners.
•  Develop key performance indicators, standardized metrics, data models, and automated reporting solutions aligned with business and compliance needs.
•  Perform root-cause, variance, trend, and ad hoc analyses; communicate findings, limitations, and recommendations in clear business language.
•  Use data storytelling and visualization best practices so dashboards and reports are accurate, intuitive, accessible, and appropriate for the intended audience.
•  Monitor dashboard refreshes, data connections, and report performance; troubleshoot issues and coordinate resolution with data owners and Information Technology.

System Monitoring and Operational Decision Support
•  Monitor natural gas transmission and distribution system performance through SCADA, gas management, and operational applications.
•  Identify abnormal operating conditions and provide timely analysis and recommendations to support risk mitigation.
•  Support real-time and forward-looking decision-making through forecasting, system performance analysis, and scenario evaluation.
•  Develop and maintain operational reports, system performance dashboards, and decision-support tools.
•  Support system balancing, capacity management, outage coordination, and planning activities affecting Gas Control.

Control Room Operations Support
•  Support Gas Controllers during normal, abnormal, and emergency operating conditions.
•  Assist with operating procedures, control room guidelines, analytical tools, and job aids.
•  Support alarm rationalization, alarm performance analysis, alarm management, and SCADA system enhancements.
•  Create and review SCADA work order requests related to field equipment malfunctions and data-quality concerns.
•  Participate in emergency drills, contingency planning, incident reviews, and lessons-learned activities.

Regulatory Compliance and Continuous Improvement
•  Support compliance with applicable PHMSA Control Room Management requirements, state regulations, and company procedures.
•  Maintain complete, accurate, and retrievable documentation supporting audits, inspections, compliance reviews, and management reporting.
•  Participate in Management of Change processes, operational risk assessments, and control room improvement initiatives.
•  Partner with Operations, Engineering, Information Technology, and other stakeholders to improve data availability, system functionality, automation, and workflow efficiency.
•  Recommend practical improvements based on data analysis and track results after implementation.

REQUIRED QUALIFICATIONS

Education and Experience
•  Bachelor's degree in data analytics, engineering, computer science, mathematics, statistics, information systems, business analytics, or a related field; or an equivalent combination of education and relevant experience.
•  Three or more years of experience in operational data collection and analysis, natural gas operations, gas control, pipeline engineering, SCADA systems, measurement, system planning, business intelligence, or related field.
•  Demonstrated experience collecting, cleansing, validating, reconciling, and analyzing data from multiple sources.
•  Demonstrated experience translating business or operational needs into metrics, reports, dashboards, or analytical solutions.

Technical Skills and Knowledge
•  Advanced proficiency in Microsoft Word, including styles, templates, tables, section formatting, document controls, tracked changes, and production of polished technical or compliance documentation.
•  Advanced proficiency in Microsoft Excel, including complex formulas, PivotTables, data validation, charting, data cleansing, and analysis of large datasets.
•  Working proficiency in Microsoft Power BI, including building and maintaining dashboards and reports, developing data models, creating measures and calculations, transforming data, and managing refresh requirements.
•  Ability to independently create clear, accurate, leadership-ready dashboards and reports in Power BI using defined business requirements.
•  Knowledge of data visualization, data-quality, analytical, and reporting practices.
•  General knowledge of PHMSA Control Room Management regulations and the role of documentation and data in demonstrating compliance.
•  Familiarity with SCADA, gas management, alarm management, operational risk assessment, or comparable industrial operational systems.

Core Competencies
•  Strong analytical thinking, attention to detail, problem-solving, and sound decision-making skills.
•  Ability to explain complex data, assumptions, and findings clearly to technical and nontechnical audiences.
•  Excellent written and verbal communication skills, including concise presentation of recommendations to leadership.
•  Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced operating environment.
•  Ability to work effectively across functions, establish productive working relationships, and respond constructively to review and scrutiny.
•  Ability to learn, retain, and apply detailed operational, technical, and regulatory information.
•  Ability to support 24/7 operations and respond competently during abnormal or emergency conditions.

PREFERRED QUALIFICATIONS
•  Experience developing Power BI solutions in an operational, engineering, utility, pipeline, or control room environment.
•  Experience with Power Query, DAX, SQL, Python, Tableau, or comparable data preparation and analytics technologies.
•  Experience with data historians, SCADA data, gas measurement data, alarm analytics, workflow automation, or enterprise reporting platforms.
•  Knowledge of natural gas transmission or distribution operations, system balancing, capacity management, forecasting, or hydraulic modeling.
•  Experience supporting audits, compliance documentation, Management of Change, or process-improvement initiatives.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS
•  Occasional travel, approximately 5% to 15%, which may include air travel and overnight stays.
•  Four-day in-office work environment, with flexibility to work where operationally needed and telecommute on Fridays, subject to company policy and business needs.
•  Occasional field visits to operating facilities or project locations.
•  Availability to support 24/7/365 emergency response when required.