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Nederlandstalige Stage CRM

efuf.fa.em2|cx_1

Utrecht, Utrecht, Netherlands

  • Full Time
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About the role

Are you looking for a Dutch and English spoken internship starting in February 2026 at an international company where you can develop hands-on marketing experience, create engaging CRM content, and learn how to shape the customer journey? Then we have the perfect opportunity for you at Amplifon Nederland | Beter Horen! 

 

What will you do? 

As a CRM Intern, you’ll support our CRM team in developing and executing multi-channel communication campaigns that strengthen customer engagement and loyalty. You’ll gain hands-on experience in creating content and learning how to build a personalized customer experience — helping us reach people in meaningful, data-driven ways. 

Your main responsibilities will include: 

  • Supporting the CRM team in the creation and optimization of content for campaigns (emails, letters, and other communication materials); 

  • Assisting in the planning and execution of CRM campaigns that guide customers through different stages of their journey; 

  • Supporting stores by managing and following up on CRM-related tickets and inquiries; 

  • Listening to customer calls at the call center to better understand customer needs, experiences, and expectations; 

  • Collaborating with internal teams such as marketing, digital, and retail to ensure consistent communication across all channels; 

  • Participating in day-to-day CRM activities and learning about customer segmentation, targeting, and personalization. 

 

What do we offer? 

  • An internship allowance of €400 gross per month (based on a 40-hour week); 

  • The opportunity to work for a purpose-driven organization where you can truly make a difference in people’s lives; 

  • An internship at the world’s largest hearing care retailer; 

  • A modern, sustainable, and inspiring office in Utrecht on the 18th floor, offering stunning views over the city; 

  • A smart working policy, allowing you to work from home a few days per week for a healthy work-life balance; 

  • An internship at an international, inspiring company with great career opportunities; 

  • A delicious, free daily lunch with organic products (no need to make peanut butter sandwiches in the morning!); 

  • You’ll be doing your internship alongside other interns from various departments. Amplifon actively encourages collaboration and engagement among interns to make your experience both fun and enriching. 

 

Are you... 

  • A HBO (bachelor’s level) student in marketing, design, or a related field; 

  • Looking for a hands-on internship of at least 32 hours per week for a minimum of 4 months; 

  • Fluent in Dutch (spoken and written) and English (C1/C2 level); 

  • Interested in CRM, customer engagement, and content creation; 

  • Detail-oriented, creative, and eager to learn about how to build effective customer journeys;