Executive, Brand
About the role
| A. ACCOUNTABILITIES |
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• Lead and deliver assigned AirBorneo brand initiatives, turning approved strategic directions into practical projects and measurable outcomes in close collaboration with the Customer Experience (CX) team. • Strengthen AirBorneo’s brand presence and consistency by working across teams and partners to bring approved brand experiences to life. |
| B. RESPONSIBILITIES |
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• Propose and develop brand project ideas aligned with agreed brand and CX priorities, supported by relevant research, insights and practical recommendations. • Own assigned brand projects from initial brief to completion, defining objectives, scope, plans, deliverables, milestones and success measures. • Drive cross-functional implementation by aligning the CX team, relevant departments, external partners and suppliers on responsibilities, decisions and next steps. • Manage project progress, dependencies, timelines and approved resources; address delivery issues proactively and escalate material risks or changes early. • Oversee brand execution and quality across assigned projects, checking that outputs and customer-facing experiences reflect approved standards and intended objectives. • Brief and coordinate creative requirements with Brand & Creative colleagues, ensuring the necessary materials and production support are delivered for assigned projects. • Monitor outcomes, provide clear progress updates and recommend improvements based on project results, feedback and lessons learned. |
| C. ACCOUNTABILITIES |
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• Accountable for taking ownership of assigned brand projects and delivering agreed outputs to the required quality, schedule and approved scope. • Accountable for effective stakeholder coordination, early identification of delivery risks and timely escalation of issues requiring management decisions. • Accountable for the consistent application of approved brand direction in assigned work, and for accurate project updates and handovers. |
| D. AUTHORITY |
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• May lead day-to-day project coordination and implementation decisions within approved objectives, scope, timelines and delegated authority. • May propose concepts, approaches, improvements and partner recommendations for consideration and approval. • Strategic direction, major creative approvals, changes to agreed budgets or scope, and commercial commitments remain subject to the relevant management, Finance/Procurement and operational approval processes. |
| E. DELEGATION OF DUTIES |
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• During absence, the Manager, Brand & Creative may reassign urgent project follow-up to a designated team member with an appropriate handover. • Creative production and routine tracking can be supported by the Brand Designer and Creative Services Executive according to their respective responsibilities. • Approval and spending authority cannot be delegated without express authorisation. |
| F. MINIMUM QUALIFICATIONS |
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• Diploma or degree in branding, marketing, communications, business, project management or a related discipline; equivalent relevant experience may be considered. • Preferably 2–4 years of experience managing and delivering brand, marketing, activation or other cross-functional projects, with evidence of personal ownership and follow-through. • Strong initiative, planning, problem-solving and stakeholder-management skills; able to turn broad direction into clear actions and outcomes. • Good understanding of brand standards and how they translate into customer-facing and organisational experiences. • Confident written and verbal communication, presentation and project-tracking skills; comfortable using productivity and AI-assisted tools responsibly. • Collaborative, resourceful, detail-conscious and willing to travel when project needs require. |