Manager

Any graduate/Postgraduate with 7+ years of experience as a people manager or similar role with 6ss+ years of experience.

• Experience with SQL set-up and advanced queries development
• Relevant working experience in programming languages with a strong emphasis on Python, VBA/Macros, SQL, and PowerBI.
• Excellent knowledge of basic and advanced Microsoft Excel functions.
• Must have experience in Team Management & People Management.
• Good to have candidates who worked in Incident Response or Data Breach platforms.  
• Candidates with Data Analytics exposure will have an added advantage. 
• Experience in planning and scoping the engagement, estimating the cost and time required to complete the project.  
• Active involvement in forecasting financial projections and budgeting the projects.
• Planning and setting eDiscovery process/workflow and quality control process to deliver quality work product.
• Excellent people management skills
• Passionate about driving business metrics – Productivity, Quality, and other key deliverables.
• Ability to prioritize between multiple complex projects/timelines.
• Excellent written and Verbal communication
• High level of positive attitude with good listening skills
• Good decision-making ability
• Ability to adapt to any process changes and work on different types of projects.
• Ability to prioritize between multiple complex projects/timelines.
• Strong attention to detail and the ability to conduct root cause analysis.
• Candidates with demonstrated experience in Data Breach Response, or Incident Response will be preferred

Knowledge and hands-on experience in breach notification and privacy laws around data breach scenarios is desirable but not must.

•    Responsible for overall performance and management of the team assigned.
•    Responsible for 2-3 projects, concurrently
•    People management that includes the responsibility of performance evaluation, training, discipline, and career pathing of all team members
•    Proactive communication with clients, ensuring all client requirements are met and reports are submitted on time.
•    Set goals for team members and communicate with the team. 
•    Ensuring all the key metrics are met including productivity, utilization, quality score, attendance, and adherence to timelines.
•    Management Reporting: - Reports required by management relating to performance, costs, efficiency, and utilization are shared with stakeholders on time.
•    Actively work on skill development, engagement, and retention of team members
•    Responsible for upskilling and training the team members