Administrative Assistant - Ball Memorial - Full Time Days

Hours: 40 hrs/wk - Monday-Friday Day shift

Location:  Staff Education Department - 221 N Celia Ave, Muncie, IN 47303

Job Summary:

Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.

Key Responsibilities:

• Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively. 

• Maintain and coordinate class schedules, registrations, and related administrative tasks. 

• Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. 

• Support course planning, documentation, reporting, and communication efforts. 

• Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply. 

• Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills. 

• Be resourceful, adaptable, and proactive in learning new systems, tools, and processes. 

• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Preferred Qualifications:

• BLS certification preferred.
• Strong technical aptitude and comfort learning new technology platforms.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Resourceful, innovative, and eager to learn new systems and technologies.

Requirements:

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel)