Learning Coordinator 2

Business Skills
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Excellent written and verbal communication skills.
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Strong organisational and planning capability.
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High attention to detail.
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Strong stakeholder management skills.
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Good analytical and reporting skills with proficiency in Microsoft Excel.
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Ability to prioritise multiple activities simultaneously.
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Strong digital literacy across Microsoft Office and collaboration tools.
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Demonstrates ownership, accountability and a proactive approach.
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Comfortable working under pressure in fast-paced environments.
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Strong problem-solving and decision-making capability.
Illustrative Role Responsibilities
Programme Coordination
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Coordinate end-to-end logistics for leadership programmes and learning events.
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Manage programme schedules, milestones and readiness activities.
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Coordinate participant enrolments and programme administration with internal learning teams.
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Monitor programme timelines and ensure all deliverables are completed on schedule.
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Coordinate project activities across multiple stakeholders and locations.
Event & Venue Management
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Coordinate hotels, venues and event logistics.
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Manage relationships with external event vendors, printing suppliers and venue partners.
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Coordinate room layouts, branding, signage and learning environments.
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Ensure programme materials, participant packs and event collateral are available and correctly positioned.
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Support venue walkthroughs before programme delivery.
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Monitor venue readiness and resolve operational issues promptly.
3
Operational Delivery
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Provide on-site operational support during learning programmes and leadership events.
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Coordinate facilitators, ambassadors, venue teams and suppliers throughout programme delivery.
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Manage last-minute programme changes and operational requests.
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Ensure seamless participant experience throughout programme execution.
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Monitor quality standards and ensure all operational activities align with programme requirements.
Experience
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Experience supporting complex projects or programmes.
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Experience coordinating learning programmes, events or large-scale training initiatives.
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Experience working with multiple stakeholders and external vendors.
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Experience working within fast-paced operational environments.
Knowledge & Skills
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Project coordination
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Event coordination
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Stakeholder management
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Vendor management
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Logistics coordination
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Microsoft Excel
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Planning and organisation
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Excellent Communication skills ( written and verbal)
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Problem solving
Behavioural Competencies
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Ownership and accountability
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Exceptional attention to detail
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Strong organisational capability
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Adaptability and resilience
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Initiative and proactive problem solving
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Customer focus
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Collaboration
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Exceptional communication skills
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Calm decision making under pressure
Travel Requirements
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Occasional travel (up to 10%) to support programme delivery across locations.
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Flexibility to support multi-day learning programmes and events outside standard business hours where required.
Critical Success Factors
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Demonstrates a 'can-do' mindset and takes ownership without waiting for direction.
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Notices operational issues before they become problems.
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Thrives in fast-paced, live event environments.
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Delivers consistently high standards with meticulous attention to detail.
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Builds trusted relationships with clients, vendors and internal teams.
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Balances multiple priorities while maintaining calm under pressure.