Collection Senior Associate

Send out notices to overdue accounts.

· Make personal visits to Collect payments and post to accounts.

 

· Reach out to customers with unpaid debt and attempt to collect from them.

 

· Maintain files on the financial status of accounts.

 

· Keep track of delinquent accounts and compile reports on them for management.

 

· Set up repayment plans according to ability to pay.

 

· Advise customers of default consequences and debt repayment policies.

 

· Ensure all customer information is correct, including phone numbers and addresses.

 

· Negotiate credit extensions.

 

· Prepare statements for the credit department.

 

· Co-work with credit department on reconciliations