Workplace Experience Coordinator

This is an onsite, full-time position based in San Francisco, CA.

ABOUT THE ROLE

We are looking for a Workplace Experience Coordinator to join our growing team! At Hubble Network, smooth processes and systems are the key to our success. We are looking for a resilient, proactive, energetic, and highly organized Workplace Experience Coordinator to help stand up and run our new San Francisco office. This is a foundational role for Hubble's Bay Area presence; you will be the person on the ground ensuring our office runs seamlessly from day one. This role demands strong business acumen, adaptability, and exceptional communication skills to support employees while creating a polished, welcoming experience for all visitors and guests. 

The ideal candidate thrives in fast-paced, high-change environments and embraces context switching with ease between hands-on operational tasks like receiving deliveries, to confidently welcoming investors, board members, candidates, and other guests. In moments of high stress, they bring a calm, solutions-oriented mindset, staying focused on impact rather than distractions. They take full ownership of their work, operate with grit and confidence, and approach every challenge with a get-it-done mentality.

This role is pivotal in ensuring operational efficiency by actively contributing to developing and refining procedures and policies, ensuring seamless dissemination of crucial information across the office, and upholding employee safety standards. The Workplace Experience Coordinator will partner closely with our Seattle-based Workplace Experience Manager and the broader Operations team, aligning processes, standards, and culture across both locations while fostering an inclusive, high-performing workplace environment in San Francisco. 

KEY RESPONSIBILITIES

• Office Operations & Maintenance: Manage day-to-day facilities, supplies, inventory, deliveries, catering, and vendor relationships (cleaning, maintenance, pest control).
• Visitor & Candidate Experience: Own front-of-house logistics, warmly welcoming guests, investors, and board members, and coordinating interview logistics.
• Project Management & Collaboration: Partner closely with the Seattle Workplace Experience Manager on cross-location initiatives and lead SF office move-in logistics.
• Communications & Culture: Cascade office updates, support company events, and foster an inclusive workplace environment.

AN IDEAL CANDIDATE HAS

• A Sense of Urgency: Lead projects from concept to reality, rapidly and effectively
• First Principles Engineering: Have a strong understanding of the whys behind the "what's"; have the ability to extrapolate from first principles to complex system design
• High Learning Agility: Love to learn; have a grounded approach to recognizing your weaknesses and take the initiative to brush up on and sharpen your engineering foundations to better collaborate with your teammates with different backgrounds
• System-Level Design and Analysis: Understand the requirements flow down process and be able to quickly iterate on evolving requirements
• Excellent Communication Skills: Effectively convey ideas and communicate technical topics with engineering, build staff, and operations; run self-directed design reviews and participate in reviews of parallel systems
• Anticipation of Needs: Identify problems, think creatively, and rapidly produce reliable and cost-effective solutions to meet the ever growing and changing needs of an early-stage company

BASIC QUALIFICATIONS

• 3+ years of experience in office management or operations.
• Exceptional time management, multitasking abilities, and proactive problem-solving skills.
• Strong verbal and written communication skills with a professional demeanor.
• Proficiency with Google Workspace, Slack, and modern workplace tools.
• Grit, adaptability, and a high-energy, positive approach to challenges.
• Ability to lift up to 50 lbs and manage hands-on workplace tasks.
• Absolute discretion when handling sensitive company information.

STRONGLY DESIRED

• Experience managing office moves, expansions, and capacity planning, ensuring smooth transitions.
• Event planning experience with a track record of executing impactful events.
• Expertise in developing internal systems and processes to enhance efficiency.
• Background in hospitality, facilities management, or HR, bringing a well-rounded approach to workplace management.

COMPENSATION & BENEFITS
💰 Salary: $55,000 - $100,000 (commensurate with experience)
🩺 Comprehensive Benefits – Health, Dental, Vision, & HSA options
🌍 Unlimited PTO
🚇 Commuter Benefits (if working from HQ)
🎓 Learning & Development Allowance
💪 Health & Wellness Stipend
🌎 Sabbatical Program – Recharge and explore new ideas
🛠 Cutting-Edge Space Tech – Work on state-of-the-art satellite system

The posted compensation range reflects multiple levels within Hubble Network's Talent architecture. Final level placement and corresponding compensation will be determined through the interview and assessment process, taking into consideration factors such as the candidate's relevant experience, qualifications, skills, and geo location!

---

ITAR REQUIREMENTS

Hubble is required by the U.S. Government to comply with various space technology export regulations including the International Traffic in Arms Regulations (ITAR).  All applicants must be U.S. citizens or lawful permanent residents (“green card holders”) as defined by ITAR (22 CFR §120.15). More information on ITAR can be found here.

Hubble is committed to creating a diverse environment and is proud to be an equal-opportunity employer. Each individual has the right to work in a professional environment that promotes equal employment opportunity and prohibits discriminatory practices, including harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.