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Program Manager, Global Communities

Healthcare Information and Management Systems Society

United States

  • Full Time
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About the role

At HIMSS, we are a catalyst for change in the health and wellness ecosystem. Guided by our vision to realize the full health potential of every human, everywhere, and our mission to reform the global health ecosystem through the power of information and technology, we embrace transformation as our “why” and technology as our “how.” As one of the largest and most experienced global healthcare associations, we know that true progress requires fresh perspectives, bold solutions, and collective action.  Join HIMSS and be part of reimagining the future of health and wellness!

Position Purpose:
The purpose of the Program Manager, Global Communities is to plan, facilitate, and implement volunteer activities and programming for the clinical communities and other global community initiatives within the Global Communities team, under the direction of the Manager, Global Communities. The position supports the tactical delivery of community programming, working directly with speakers, volunteer leaders, and partners on agendas, meetings, and program implementation. Responsibilities include activities related to key volunteer groups, communities, and resource/deliverable development to grow a HIMSS global presence using innovative strategies and data analytics to accomplish goals and provide support to the Global Communities team.

Essential Functions:
 
  • Volunteer Efforts & Thought Leadership: Plan, facilitate, and execute internal and external volunteer/community-focused activities, projects, presentations, communications, and programs for the Global Communities, leveraging strong customer service and program management skills. Conduct follow-up activities including meeting minutes and other action items.
  • Committees: Manage annual committees appointment processes, maintain tracking on action items and deliverables roadmap, develop agendas and action plans to manage completion of deliverables.
  • Meetings & Agendas: Schedule, prepare, and facilitate community, committee, and volunteer group meetings, including cross-time-zone scheduling. Develop agendas in partnership with volunteer leaders, distribute materials in advance, and follow up with minutes and track action items.
  • Speaker Management: Work directly with speakers and potential speakers on identification, invitations, confirmations, briefings, logistics, materials, and follow-up for community programs and virtual events.
  • Community Support: Manage volunteer groups/individuals of members to produce resources and deliverables for himss.org, educational virtual meetings, and produce and organize content layout for community eNewsletters, news item creation and publishing, and support the members of the communities and their initiatives and programs across multiple channels. Create and manage engagement of new community members quarterly.
  • Virtual Education & Program Implementation: Execute virtual programming for communities and external partners, including all speaker management, publications, and marketing efforts. Develop program and learning objectives alongside partners and members and implement programs from planning through delivery and event follow-up.
  • Website & Marketing/Communications: Ensure close alignment and strong working relationships with internal marketing and communication teams. Oversee and update the relevant content areas on the website,  eNews distribution, and any other channel. Establish workflow and deliverables to support clinical informatics initiatives through internal marketing and communications efforts, including social media actions.
  • HIMSS Global Health Conference and Exhibition and HIMSS Events: Support strategic relationship activities and benefit fulfillment for sponsored events in relation to HIMSS Events for relevant topic areas; support other ad hoc initiatives depending on topic.
  • Internal Enterprise efforts: As appropriate, project manages other thought leadership efforts identified within the HIMSS Enterprise.
  • Membership Engagement: Membership engagement including welcoming new members, database maintenance on member groups, and general customer service.
  • Reporting: Monitors program,  speaker, and deliverable performance against established metrics and provides regular reporting and insights to  the Manager, Global Communities to demonstrate progress and support decision-making.

Required Qualifications:
  • Bachelor’s degree in healthcare, informatics, project management, policy, or related field
  • A minimum of three (3) years' experience of project management in the association industry, or healthcare organization with experience working with volunteer groups preferred. Ability to coordinate multiple projects, groups, meetings, and activities.
  • Highly efficient mastery of IT/communication applications including Outlook (mail and cross-time-zone scheduling), the Microsoft Office Suite, SharePoint, web-based survey tools, and web-based collaboration tools, web conferencing tools, survey, spreadsheet, and ability to learn database software such as Salesforce and Marketo.
  • Strengths in problem solving, analytical and abstract thinking, ability to implement projects using effective project management and communication skills, and ongoing communication vehicles (i.e., eNewsletters).
  • Excellent written and verbal communication skills. This position will be required to speak publicly (to various stakeholder groups, including but not limited to internal teams, virtual audiences, and strategic partners) about the work that HIMSS is doing for the content area and the various activities and projects underway within the HIMSS Clinical Informatics portfolio of activities.
  • Ability to work effectively in both independent and team-based situations with co-workers, volunteers, and other organizations. Ability to work effectively with team members across HIMSS geographic locations.
  • Strong organizational skills, detail-oriented, planning and time management skills, with the ability to determine effective and innovative strategies to accomplish assigned projects
  • Candidates must reside in one of the following eligible states: AL, CA, CO, DC, DE, FL, GA, IL, IN, KS, KY, MA, MD, ME, MI, MO, NC, NH, NJ, NV, NY, OH, PA, SC, TN, TX, UT, VA, VT, WA, WI.

Why we love HIMSS, and why you will, too:
  • Diverse, collaborative, and winning team environment.
  • Flexible working arrangements, opportunity to work hybrid.
  • Comprehensive healthcare coverage.
  • Generous paid time off, including time off to volunteer!
  • Well-being programs to support all of your emotional, physical, and financial needs
  • Emphasis on continuous learning and development.

Are you a Changemaker?
Together, we’ll do amazing things for healthcare.

HIMSS is an Equal Opportunity Employer: Vets/Disabled

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