Order Administrator
- Onsite
- Full Time
About the role
Job Summary
The Order Administration role is responsible for reviewing, validating, and booking customer and intercompany orders accurately and timely. The role works closely with Technical Support, Order Fulfillment, Manufacturing, and other stakeholders to ensure order integrity, data accuracy, and smooth order execution. We value Customer Orientation, Result Driven, Team Working, Smooth Communication, and above all, the ability to finish task independently and efficiently.
In This Role, Your Responsibilities Will Be:
- Review and book China trade and worldwide intercompany orders in accordance with established processes.
- Validate order information, commercial requirements, and customer documentation before booking.
- Maintain accurate order data in Oracle ERP and other related systems.
- Support resolution of order booking issues, system errors, and transactional discrepancies.
- Investigate and help resolve shop floor non-conformances resulting from order entry or data errors.
- Coordinate with cross-functional teams to ensure smooth handoff and execution of booked orders.
- Support process improvement initiatives to enhance efficiency, accuracy, and customer experience.
Who You Are:
You effectively balance multiple priorities and maintain organization while managing a variety of order administration activities in a fast-paced environment. You apply analytical thinking and attention to detail to review information, identify discrepancies, and ensure accuracy throughout the order entry and maintenance processes. You communicate clearly and collaborate effectively with customers and cross-functional stakeholders to obtain required information and resolve issues in a timely manner. You focus on delivering high-quality service, maintaining data integrity, and supporting efficient business operations through accurate and compliant transaction processing.
For This Role, You Will Need:
Bachelor's degree in Business, Supply Chain, Logistics, International Trade, Engineering, or related field.
2+ years of experience in Order Entry, Customer Service, Supply Chain, or related areas.
Experience with ERP systems (Oracle preferred).
Strong attention to detail and problem-solving skills.
Fluent in written English
Preferred Qualifications that Set You Apart:
Experience in manufacturing operations.
Experience with Oracle ERP or equivalent systems.
Familiarity with customer master data maintenance and data governance practices.
Experience working within a shared service center or global business operations environment.
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go