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Social Media & Marketing Specialist

iSupport Worldwide

Pasig, Metro Manila, Philippines

  • Full Time
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About the role

KEY RESPONSIBILITIES

●     Content Calendar and Publishing: Maintain a monthly content calendar approved by leadership. Schedule and publish posts consistently across LinkedIn, Instagram, Facebook, and YouTube, balancing project highlights, industry insights, and leadership updates.

●     Content Creation: Create posts, carousels, and short videos using Canva and simple editing tools. Use and maintain brand templates so every post looks consistent with Collaborative Red’s style.

●     Copywriting: Write clear, professional captions, short articles, and blog posts from leadership notes, project updates, and research. Adapt drafts for each platform and revise based on feedback.

●     Email Marketing: Build and send Mailchimp campaigns, including the weekly email that repurposes social content. Keep contact lists clean and organized.

●     Engagement and Community: Respond to comments and messages on company and leadership pages. Engage daily with relevant posts, groups, and connections on LinkedIn to grow reach and credibility.

●     Testing and Improvement: Try new formats, posting times, and topics each week. Track what performs and apply the lessons to the next round of content.

●     Reporting: Prepare a simple weekly report on posts published, engagement, follower growth, and email results, with one or two recommendations for the following week.

●     Content Support: Assist leadership with research for thought leadership pieces, podcast and media opportunities, and occasional downloadable content such as short guides or reports.

Requirements

CANDIDATE PROFILE

●     Minimum of one (1) to three (3) years of experience in social media management, content creation, or digital marketing, including work for a business or brand page.

●     Strong written English with the ability to write in a professional tone for a business audience.

●     Hands-on experience creating content in Canva or similar design tools.

●     Working knowledge of LinkedIn, Facebook, and Instagram, including page management and post scheduling.

●     Basic experience with Mailchimp or a similar email marketing platform.

●     Comfortable reading platform analytics and turning them into simple insights.

●     Consistent, self-motivated, and eager to learn, with a habit of testing ideas and improving daily.

●     Strong organizational skills and attention to detail.

●     Amenable to working the night shift and willing to work onsite.

PREFERRED QUALIFICATIONS

●     Experience handling social media for real estate, consulting, professional services, or B2B brands is an advantage.

●     Familiarity with LinkedIn Sales Navigator is a plus; training can be provided.

●     Basic video editing skills for short-form content (Reels, YouTube Shorts) is an advantage.

●     Experience with blogging or a content management system such as WordPress is a plus.

Benefits

  • Free lunch meal, fruits, snacks, and drinks
  • Onsite gym with a free professional instructor
  • Weekly fitness activity and an annual fitness challenge where you can win up to 70,000 PHP
  • Weekly engagement activities with prizes that are up to 3,000 PHP
  • Free upskilling academy to improve your performance and skillset
  • State-of-the-art facilities from toilets to your workstation
  • Amenities such as sleeping quarters, game area, chat room, shower room