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Int Representative, Property Claims Level 1

Definity Financial

Mississauga, ONT, Canada · Calgary, AB, Canada View all 7 locations
  • Mississauga, ONT, Canada
  • Calgary, AB, Canada
  • Edmonton, AB, Canada
  • Vancouver, BC, Canada
  • Kitchener, ONT, Canada
  • North York, ONT, Canada
  • Ottawa, ONT, Canada
  • CA$50,200–CA$92,500 per year
  • Full Time
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About the role

The Opportunity 

As a Property Claims Representative, you'll play an important role in helping customers through unexpected property losses while delivering exceptional service and support. In this fast-paced environment, you'll work closely with customers, vendors, and internal partners to investigate and resolve claims efficiently and fairly. This is a great opportunity to build your claims expertise, develop strong problem-solving skills, and grow your career with a company that values professional development and continuous learning.

What to Expect 

  • Accepting notice of claim and working with the customer and preferred Vendors to resolve the claim quickly and efficiently
  • Confirming policy coverage by ensuring the facts of the claim fall within the scope of the policy
  • Maintaining detailed file records by entering pertinent data into the appropriate systems
  • Processing claims payments within level of authority after verifying claimant's entitlement
  • Initiating salvage and subrogation procedures on assigned files
  • Assist in managing the property queues
  • You are available to work within the hours of 8:00 a.m. to 8:00 p.m. EST
     

What You Bring 

  • A university degree, 2-year college diploma or CIP designation would be an asset
  • Licensed in New Brunswick, PEI and Newfoundland would be an asset
  • Experience in auto or property claims (knowledge of property is an asset)
  • Familiarity with CICS and CDS system
  • Proficient in MS Word and Excel
  • Actively pursuing CIP designation 
  • Bilingual capabilities (French and English) would be an asset
  • Professional, friendly and courteous in all interactions, whether with customers or co-workers
  • Able to perform well in a busy operation and remain calm under pressure
  • Team player adaptable to a changing environment
  • Strong written and verbal communication skills
     

Salary Range: 50,200 - $92,500