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Case Management Coordinator (PHRN)

Genfinity Philippines, Inc.

Makati City, Philippines

  • Full Time
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About the role

WHAT IS NEXT IN YOUR CAREER IN 2026?

Our US-based client, a premier multiline claims services provider, is looking for Licensed Philippine Nurses to be part of their team at their first Philippine-based site. The role will provide support to Case Management (CM) nurses and clients for workers’ compensation (WC) claims.

Primary Duties and Responsibilities:
  • Monitor incoming case management referrals received
  • Apply basic clinical decision-making skills to triage referrals, ensuring cases are directed to the correct Case Managers
  • Handling protected health information consistent with department and company policies and regulatory requirements
  • Attend training/educational classes as appropriate
  • Perform other assigned duties and responsibilities as deemed necessary
Qualifications:
  • An active Nursing license in the Philippines
  • At least 1 year experience in US Healthcare
  • Clinical Experience is an advantage
  • Experience in Workers’ Compensation preferred
  • Excellent communication skills
  • Must be proficient in decision making, problem solving, and time management
  • Typing speed of at least 45 WPM preferred
  • Ability to multi-task in a fast-paced environment
  • Proficient in MS Office Suite and general computer literacy
  • Willing to work any assigned shift during a work week in Makati City or any assigned office location.