Customer Service Representative

Additional Information

To know more on this position or to schedule an interview please contact:

Vishwas Jaggi
973-475-7482

Company Description

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. 

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

Job Description

• This is a 24 x 7 365 operation and the position requires the individual to be flexible to do shift work, weekends and holidays.
• The Customer Service Representative takes incoming calls from Warehouse customers to deliver goods from warehouse inventory.
• The Customer Service Representative of is a customer minded, service oriented, detailed person, able to multi-task and make decisions that help serve our customer's goals.
• This is a 24 x 7 operation and the position requires the individual to be flexible to do shift work, weekends and holidays.
• Requirements include; High quality customer service skills, Detail oriented for our customer's success, Good computer skills (Windows, Microsoft Outlook)
• Good typing skills (minimum requirement of 25 wpm).

Qualifications

Candidate HAS To be flexible to work any shift within 24hours a day. Will need to have atleast 25-30 WPM typing speed and pass the Windows 7 test. Candidate has to be extremely professional in terms of appearance, grammar, calls etc…to serve the below clients.