Technical Specialist
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Company Description
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Role Name: Technical Specialist
Location: Raleigh, NC 27604
Duration: 12+ Months
Responsibilities: :
• Design, develop, maintain, and support advanced tools, technologies and methodologies related to Enterprise GIS. Develop scripts, program modules, and applications as needed for implementation, testing, and maintenance.
• Ensure systems are tested sufficiently. This work may include: designing test plans and specifications, implementing test plans, executing testing procedures, help in collecting and reporting results.
• Develop and maintain system build, monitoring, troubleshoot and regular maintenance documentation required for applicable teams: GIS Unit, Infrastructure Build, Operations and Maintenance, ITS Infrastructure Build and Operations.
• Research, recommend, and implement emerging technology solutions. Consult as needed on technology issues up to and including very complex, multi-agency efforts.
• Provide 2nd tier support for the Help Desk and occasionally staff the Help desk (route or resolve minor incidents as appropriate, engage other 2nd or 3rd tier support as required.)