IN Person Interview For Desktop Specialist- Senior in Raleigh NC
About the role
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: +1 631-649-1313 Ext- 735
amrita@)askitc.com
Company Description
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Job Description
Complete Job description:
Position: Desktop Specialist- Senior
Location: Raleigh, NC
Duration: 5 + Months
Interview: In Person Only
Qualifications
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
- Installing and imaging new computers and loading appropriate software for customers.
- Installing local and network printers and other peripherals and configuration of same.
- Migrating data and user profiles.
- Documenting process and procedures related to technical field support activities.
Short Description: Customer Desktop Support candidate needs technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.