ERP Video On-Demand Streaming Account (Malaysia)
About the role
Additional Information
This is the official repository of your referrals for our Video On-Demand Streaming Account in Malaysia.
Company Description
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Job Description
- Manage customer’s queries via chat and email.
- Become a product expert who helps customers for the best solution.
- Delivery of high-end customer service to clients
- Should be active on Social media so can understand the customer’s concerns.
Qualifications
- Basic understanding of PC & mobile device troubleshooting
- Email and social media support experience
- 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred
- Proficient in English and Bahasa Malaysia