Virtual Property Manager
About the role
💼 Virtual Property Manager
🌎 LatAm
🏠 Remote
About Our Client
Our client is a Sacramento-based residential property management and rental company with 20+ years of combined experience and 100+ successful rentals. Operating as a direct, professionally managed landlord, they serve tenants and property owners alike with a bilingual English and Spanish platform, a fast 24-hour response commitment, and a relationship-first approach that sets them apart from larger, impersonal property managers.
About the Role
We're looking for a Virtual Property Manager to oversee day-to-day operations across the portfolio, serving as the operational point of contact for tenants, vendors, and contractors. This role has a hard language requirement: full fluency in both English and Spanish, written and spoken, is required, as a significant portion of tenant and vendor communication happens in Spanish.
Responsibilities
- Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish, handling difficult conversations professionally
- Communicate with Section 8 and Housing Authority representatives, and assist with leasing coordination and tenant screening
- Coordinate maintenance requests and vendor follow-up through to resolution, tracking open work orders and escalating urgent issues
- Source and manage vendors for repairs and renovations
- Coordinate move-ins, move-outs, inspections, and unit turnovers, and assist with rent collection and payment follow-ups
- Maintain organized property records, leases, invoices, and tenant documentation
- Keep property management software and internal systems accurate and up to date
- Apply multi-entity accounting fundamentals, tracking income, expenses, and financial activity across multiple LLCs and properties
- Use AI tools and automation platforms to streamline recurring workflows
What We're Looking For
- Full professional fluency in English and Spanish, written and spoken (non-negotiable)
- Prior experience in property management, real estate operations, or a closely related role
- Fundamental understanding of multi-entity accounting across multiple properties or business entities
- Strong organizational and multitasking skills, managing multiple open items without dropping the ball
- Comfortable handling difficult tenant conversations professionally and calmly
- Experience coordinating maintenance vendors and contractors
- Tech-savvy with reliable internet and a quiet, professional work environment
Nice to Have
- Experience with DoorLoop, Buildium, or similar property management software
- Experience working with Section 8 or affordable housing programs
- Experience managing remote vendors or contractors across multiple properties
- Familiarity with Google Workspace, Slack, Notion, Airtable, or ClickUp
- Experience using AI tools such as ChatGPT to improve workflows and reporting
Work Schedule
- 100% remote setup so you can work wherever you're most productive
- This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
- Availability during US Pacific Time business hours
Compensation & Time Off
- Compensation paid in USD
- Paid bi-monthly on the 15th and 30th
- Paid Time Off according to company policy
- Holidays observed according to company guidelines
Application Requirements
Please submit:
- An updated resume
- A 1–2 minute Loom video introducing yourself in both English and Spanish, describing your property management or real estate operations experience, and walking through how you handle a maintenance coordination issue or difficult tenant conversation end to end
Only candidates who submit a Loom video will be moved to the next step of the hiring process.