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Service Plumber

Sila

Oxford, PA

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About the role

Service Plumber – Small Company Feel, Great Customers, No Pressure Environment

Oxford Plumbing & Heating | Oxford, PA

Pay: $32–$38/hr based on experience + bonus opportunitie

Do Quality Work Without the Pressure Sales Environment

If you’re looking for a place where doing right by the customer comes first, Oxford Plumbing & Heating may be the right fit.

We focus on diagnosing the problem, explaining the options clearly, and helping customers make informed decisions about their homes. We’ve built a loyal customer base by treating people fairly, standing behind our work, and supporting the people who represent us in the field.

You won’t feel like a number here. We maintain a small-company feel, stay connected to the community, and give experienced plumbers the support and trust they need to do good work.

What You’ll Find Here

  • A company that genuinely cares about its people
  • Strong commitment to work-life balance
  • A loyal customer base built over more than 75 years
  • Small-company feel with a positive, supportive team culture
  • A customer-first approach focused on quality and trust

What You Can Expect

  • Clean, organized trucks and a well-stocked shop
  • Strong support from the office and field teams
  • No-pressure sales environment — diagnose the issue, explain the options, and let the customer decide
  • Bonus opportunities that recognize strong performance and quality work
  • A team that values professionalism, craftsmanship, and doing the job right

Pay & Benefits

  • $32–$38/hour based on experience
  • Bonus opportunities
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off starting right away
  • Tool and boot allowance
  • Take-home company truck
  • Ongoing training and career growth opportunities

What You’ll Do

  • Diagnose, repair, and maintain residential plumbing systems.
  • Repair and replace water heaters, fixtures, faucets, toilets, valves, piping, and related components.
  • Diagnose leaks, water-pressure problems, drainage issues, and other plumbing concerns.
  • Explain findings and repair or replacement options clearly to homeowners.
  • Complete work safely, cleanly, and according to applicable plumbing codes.
  • Provide honest recommendations without high-pressure sales tactics.
  • Complete accurate service notes and job documentation.
  • Maintain an organized truck, tools, and materials.
  • Work closely with dispatch, customer service, and other field team members.
  • Treat every customer’s home with care and respect.

Schedule

  • Full-time position
  • Hours: 7:30 AM – 4:00 PM
  • Weekend-only on-call rotation
  • On-call hours end at 9:00 PM

What We’re Looking For

  • 5+ years of residential plumbing service experience preferred
  • Strong diagnostic and repair skills
  • Experience working directly with homeowners
  • Strong communication and customer service skills
  • Ability to explain plumbing issues and available options clearly
  • Takes pride in quality workmanship and doing the job right
  • Reliable, team-oriented, and comfortable working independently
  • Commitment to treating customers and their homes with respect
  • Valid driver’s license with an acceptable driving record

Bonus Qualifications

  • Drain and sewer experience
  • Water heater installation and replacement experience
  • Light commercial plumbing experience
  • Familiarity with ServiceTitan

If you’re looking for a place where you can do quality plumbing work, be respected, take care of good customers, and enjoy where you work, we’d like to talk.