Interested in starting your career in the exciting travel industry? If you have good English communication skills, a willingness to learn, and an eagerness to develop new skills, we’d love to hear from you!
No prior GDS experience is required, as you’ll have the opportunity to learn and grow in the role.
Key Responsibilities
Process end-to-end ticketing transactions, including ticket issuance, reissuance, refunds, and other related requests.Respond to customer inquiries and provide accurate information regarding ticketing matters.Maintain productivity, accuracy, and quality in accordance with established team performance standards.Follow established procedures, work instructions, and operational guidelines when handling assigned tasks.Ensure all transactions are processed accurately and in compliance with the team's quality standards.Report operational issues, system limitations, and processing discrepancies to the direct supervisor in a timely manner.
Is this you?
Open to fresh graduates with a minimum Bachelor's degree in any major. Vocational high school graduates specializing in Tourism are also welcome to apply.Excellent English communication skills, both written and spoken.Strong analytical and numerical skills.Prior exposure to the travel industry or familiarity with GDS platforms (e.g., Sabre, Amadeus, or Galileo) is an advantage, but not required.Willingness to work at either our Central Jakarta or BSD City office, depending on operational needs.Willingness to work flexible hours, including rotating shifts in a 24/7 operational environment.
Be Part of ATI's Journey
At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.
Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.
Join us and help shape the future of travel and hospitality.