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Contract Finance Executive - AR (6 months)

Shopback 2

Kuala Lumpur, Malaysia

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About the role

Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

About The Role
 

The Finance Executive (AR) is responsible for managing the company's accounts receivable function, ensuring timely and accurate invoicing, monitoring and collecting of payments, and maintaining excellent relationships with cross regional stakeholders.

What You'll Own

  • Responsible for the timely and accurate invoicing of clients, ensuring all relevant information is included and invoices are sent to the correct contact. Manage and maintain invoice templates and ensure adherence to company invoicing policies and procedures.
  • Monitor accounts receivable balances and ensure that payments are received in a timely manner. Work with clients to resolve any payment issues or discrepancies.
  • Work with clients and internal stakeholders to collect outstanding payments, including sending reminders, making collection calls, and negotiating payment plans as necessary. Manage collections activities in accordance with company policies and procedures.
  • Reconcile client accounts and ensure all payments are properly recorded and applied. Investigate and resolve any discrepancies.
  • Prepare and present regular AR reports to management, providing insights on payment trends, collections activities, and client creditworthiness. Provide recommendations for process improvements and efficiency gains.
  • Acting as mentor of the team and provide guidance whenever necessary
  • Monitor the deferred revenue schedule and ensure the revenue is recognized in the correct period
  • Assist / Responsible for indirect tax filing

    • Essentials to Succeed

  • Bachelor's degree in Accounting, Finance or related field. Fresh graduate is welcomed
  • Proficiency in spoken Mandarin and reading comprehension is required to support communication, collections, and invoicing for regional Mandarin-speaking markets.
  • Demonstrated use of AI tools (e.g. ChatGPT, Gemini, Claude) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
  • Strong understanding of AR processes, including invoicing, collections, credit control, and reconciliations.
  • Excellent analytical, problem-solving, and communication skills.
  • Proficient in Microsoft Excel and other accounting software.
  • Ability to work in a fast-paced environment and manage multiple priorities.
    • Skills & Competencies:
  • Strong analytical and problem-solving skills.
  • A committed team player with good interpersonal skills
  • Meticulous and detail oriented
  • Self-driven and motivated individual with the ability to thrive in a fast-paced startup environment
  • High integrity and able to work independently
    • ShopBacker Traits Agency - We unblock ourselves in the face of obstacles, and we don't wait for permission — we see a problem and go fix it, and own what happens next. Judgement - We make the right call at the right time — weighing evidence, experience, and domain depth, and knowing when to play the long game and when the short. Learning Velocity - We look outward and index to the best, even when it's uncomfortable. We look inward and challenge our own status quo, because good enough never is. Tenacity - We treat discomfort as the default and face setbacks and uncertainty head-on — and we're not afraid to try again. What's in it for ShopBackers Career growth opportunities to take on greater challenges that help you realise your ambitions. Be part of a winning team on a journey to global scale. Competitive compensation based on performance. Candid, open, and collaborative culture where feedback is valued. ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
     

    ShopBacker Traits

    • Agency - We unblock ourselves in the face of obstacles, and we don't wait for permission — we see a problem and go fix it, and own what happens next.
    • Judgement - We make the right call at the right time — weighing evidence, experience, and domain depth, and knowing when to play the long game and when the short.
    • Learning Velocity - We look outward and index to the best, even when it's uncomfortable. We look inward and challenge our own status quo, because good enough never is.
    • Tenacity - We treat discomfort as the default and face setbacks and uncertainty head-on — and we're not afraid to try again.

    What's in it for ShopBackers

    • Career growth opportunities to take on greater challenges that help you realise your ambitions.
    • Be part of a winning team on a journey to global scale.
    • Competitive compensation based on performance.
    • Candid, open, and collaborative culture where feedback is valued.
    ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

    ShopBacker Traits

    • Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
    • Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
    • Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
    • Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

    What's in it for ShopBackers

    • Career growth opportunities to take on greater challenges that help you realise your ambitions.
    • Be part of a winning team on a journey to global scale.
    • Competitive compensation based on performance.
    • Candid, open, and collaborative culture where feedback is valued.