Contract Creative Designer (6-months)

Kuala Lumpur, Malaysia

About the role

Our Journey

The ShopBack Group is Asia-Pacific's leading shopping and rewards platform, trusted by over 20 million active members across 13 markets, including Germany and the United States. Driven by the vision to make every day more rewarding, ShopBack saves members money and time with more ways to earn and more to do with what they earn, and empowers merchants and brand partners to effectively engage its members. Founded in Singapore in 2014, ShopBack now powers over US$5.5 billion in annual sales and half a million transactions a day for more than 20,000 online and in-store partners.

About the Role

Join ShopBack as a Contract Creative Designer and bring our brand to life across regional markets. In this 6-month role, you’ll craft high-impact, conversion-driven key visuals and storytelling assets across digital, mobile, and offline channels.

Working with our high-performing Creative team, you'll seamlessly translate ideas from performance banners to OOH billboards. If you thrive in fast-paced environments, obsess over visual craft and detail, and know how to deliver artwork that drives real performance, we’d love to have you on board.

Your Adventure Ahead

What You'll Own

Design key visuals and marketing assets (digital and offline) that drive storytelling and brand presence

Translate briefs into polished, conceptually strong designs across Adobe Illustrator, Photoshop, and Google Suite

Adapt designs across different formats and mediums, balancing creative vision with flexibility

Leverage AI design tools (image generation, conceptual prompting) to accelerate ideation and iteration

Collaborate with teams to ensure designs align with brand standards and campaign goals

Maintain a strong eye for detail and consistency across all deliverables

Essential to Succeed

Must-have:

Commit for a 6-months contract period, with the possibility of extension or conversion to full-time employment.

1–2 years of design experience in agency or in-house environments

Proficiency in Adobe Illustrator and Photoshop

Proficiency in Google Suite (Docs, Sheets, Slides)

Demonstrated baseline knowledge of AI tools (e.g., image generation) and willingness to integrate them into your workflow

Strong conceptualization and storytelling ability—the ability to translate ideas into cohesive visual narratives

Adaptability and comfort working across both online and offline design challenges

Portfolio demonstrating conceptual thinking and design execution

Nice-to-have:

Figma experience

E-commerce or agency background

Experience designing for multiple markets or cultural contexts

ShopBacker Traits

Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.

What's in it for ShopBackers

Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.