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Security Training Supervisor - Full Time (Harrah's Laughlin)

Caesars Entertainment

Laughlin, NV, United States

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About the role

The Security Training Supervisor will assist and liaise effectively with Caesars Entertainment Security personnel, law enforcement agencies and local partners as requested and will perform all duties in accordance with Caesars Entertainment policies and procedures, and within the realm of the Caesars Entertainment mission statement. The Supervisor will ensure proper deployment strategies and monitor performance of Security members under the span of their control.  

  • Proactively identify and respond to emergency situations including in-progress acts of violence, crisis, weapons incidents, explosive incidents, natural disasters and a wide range of issues posing a hazard to lives and/or property using the appropriate escalation off force up to and including armed response by following established protocol.
  • Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures.
  • Conduct covert surveillance operations.
  • Render appropriate first aid to injured persons and follow established protocols for reporting injuries.
  • Safeguard and maintain highly sensitive and confidential information.
  • Maintain proficiency in the use of all protective equipment, restraint devices, and weapons.
  • Ability to respond to direction and/or orders from supervisory personnel, especially in the context of an active shooter, assault or other similar situation.
  • Lead with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
  • Identify compliance risks and take actions necessary to eliminate or minimize risks.
  • Champion, within the organization, a commitment to honesty, integrity, and responsible corporate behavior.
  • Create a compliance culture within the organization and foster an environment where team members feel comfortable reporting potential violations or misconduct.
  • Assist in daily security operations at properties as needed. 
  • Provide department CPR Training.
  • Certified Instructor for Western Division Security Academy, Supervisor Academy, FTO Academy. 
  • Monitor attendance for Security Department, providing coaching and discipline when required.
  • Must be 21 years of age or older.
  • Must have a current valid Nevada Driver’s License and a clean Motor Vehicle Report.
  • Must be able to obtain and possess a Nevada Gaming License.
  • Must obtain a Nevada alcohol awareness card.
  • Flexible to work various shifts, weekends, and holidays.
  • Ability to effectively communicate in English, in both written and oral forms .
  • At least 5 years of related creditable experience; as a law enforcement officer or through service as a military police officer or on a military special operations team. or dignitary protection or in other work such as a Special/Security Police Officer (SPO) that provided the required knowledge and skills of law enforcement operations, practices, techniques, and judicious use of force, to include firearms.
  • Best candidates will have graduated from an accredited law enforcement academy or comparable course of instruction.
  • Experience in making judgments based on the application of experience, training, directions, rules, regulations, and laws and involved in maintaining order and protecting life and property.
  • Experience in Use of Force decision making in an armed public facing capacity.
  • Working knowledge in the area of investigation possesses investigative and analytical skills.
  • Must be tactful, maintain confidence, foster an ethical work environment, prevent inappropriate behavior from co-workers, and handle all situations honestly.
  • Able to communicate clearly with staff, management, and the public through oral and written words.
  • Must be able to assume a role of authority as necessary in a high-risk crisis, exhibiting judgment and a realistic understanding of issues, review facts, weigh options, delegate responsibility, and empower associates to make decisions, provide constructive feedback.
  • Must show respect and be able to adapt to different values, cultures, or backgrounds when dealing with difficult people or situations.  Build and maintain long-term associations based on trust and helping others.
  • Demonstrated commitment to integrity and ethical conduct.
  • Must attend and pass all recurring mandatory legal, tactical, defensive tactics, first aid, CPR, firearms and other training as a condition of continued employment.
  • Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts.
  • Set an example and be a role model / leader for all Security personnel through observance of all departmental policies and procedures.
  • Must be “team centered” and promote a positive work environment.  Ability to lead and mentor a small, cohesive team.
  • Must work well with other departments and management as necessary.
  • Professional appearance and demeanor.