Unit Secretary - Individualized Health Services, Charter House Senior Living

About Charter House

Charter House is Mayo Clinic’s retirement community located in the heart of downtown Rochester, Minnesota. We offer a vibrant, resident-focused environment where older adults enjoy different levels of care in our Assisted Living and Short-Term Rehabilitation Centers all under one roof. Our mission is simple: to provide a safe, caring, and engaging community where the needs of the residents come first.

As part of Mayo Clinic, Charter House combines the warmth of a close-knit community with the resources and reputation of one of the world’s leading healthcare organizations. Here, all nursing staff play a vital role in delivering exceptional care and creating meaningful connections with residents and families.

Why Work at Charter House?

Work-life balance. Because we value flexibility and work-life balance, we proudly offer self-scheduling for our nursing teams, empowering you to manage your schedule in a way that supports both personal and professional priorities. 

Depth and variety of practice. Care for residents across the continuum, form wellness and prevention to complex post-acute needs, in one connected community.

Teamwork and safety. At Charter House, you will never feel alone. With around-the-clock staffing, on-site resources, and interdisciplinary teamwork, you can focus on nursing care and resident outcomes.

Career growth. Access Mayo Clinic’s Career Investment Program for tuition assistance, certifications, and advancement opportunities. 

Comprehensive benefits. Competitive pay, health insurance, retirement plans, paid time off, and continuing education support. 

Relocation Assistance. We understand that making a career move is a big decision. That is why we offer relocation assistance for qualified candidates to welcome you to our team. 

What You'll Do

As Unit Secretary, you will be responsible for organizing the nurses’ station and medical records so staff may function efficiently and effectively. In addition, you will accept and deliver phone and personal interactions with staff, residents, family and visitors to the Health Center nurses station. Additional responsibilities include chart audits, secretarial duties, inventory and ordering of supplies, and coordination of required computer components of the Health Center medical record. 

*This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program. 

Successful completion of a formal vocational medical secretary course, unit secretary, or coding program or equivalent work experience. 

Additional Qualifications

• Working knowledge of record keeping standards, Federal, State Long Term Care Regulations is required
• Previous experience in long-term care with unit secretarial duties is preferred
• Ability to work with a variety of computer software could require additional training or education
• Ability to work independently
• Excellent communication and human relation skills to interact with Health Service and Charter House staff
• Strong problem-solving skills 
• Must be able to adapt to unpredictable situations and stress
• Workday hours, which could include a varied day hour assignment Monday through Friday

Application Requirements

All required documents must be attached to your application for consideration:

• CV/Resume
• Cover Letter
• Internal candidates must also attach their three most recent performance appraisals. 
• Internal candidates who have not met their current department's 1- or 2-year commitment, must attach an early release from their current supervisor.

International Degrees

• A detailed equivalency evaluation is required, demonstrating a U.S. equivalent degree.
• Evaluation must be completed by an organization listed as a member of the National Association of Credential Evaluation Services (NACES) (www.naces.org) or the Association of International Credential Evaluators, Inc. (AICE) (www.aice-eval.org).