Associate Dean, Operations
About the role
As the Associate Dean, Operations of the MacPhail School of Energy and School of Construction, you will provide operational leadership and strategic direction across workforce planning, financial management, student experience, facilities, performance, and continuous improvement initiatives. Working closely with the Dean and School leadership teams, you will help bring strategic priorities to life, strengthen operational effectiveness, and ensure resources, people, and processes are aligned to support the Schools' goals.
Using data-driven insights, innovation, and collaborative leadership, you will identify opportunities, anticipate emerging needs, and lead initiatives that enhance the School’s capacity, agility, and impact. As a key member of the School of Construction and MacPhail School of Energy leadership team, you will connect people, resources, and priorities to build a high-performing, inclusive, and future-ready Schools while championing a continuous improvement mindset.
If you're ready to make a lasting impact on students, employees, and the future of education, we want to hear from you.
How you'll contribute
Planning, Strategy & School Leadership
- Provide strategic and operational leadership to advance School priorities, institutional goals, and long-term sustainability
- Partner with School leadership and key stakeholders to develop and execute strategic initiatives
- Lead operational planning, including budgeting, enrolment management, scheduling, forecasting, and course delivery optimization
- Drive process improvement, operational efficiency, and service excellence across the Schools
- Monitor industry, workforce, regulatory, and educational trends to inform planning and decision-making
- Represent the Schools on institutional committees, partnerships, and strategic projects
- Oversee capital planning and facility priorities to support current and future program needs
- Champion an inclusive, engaging, and student-centered learning environment
- Use student feedback, performance data, and enrolment trends to enhance student success, retention, and overall experience
- Support the resolution of complex student issues and concerns
- Collaborate with institutional partners to continuously improve the student experience
- Lead the continuous improvement and optimization of operational processes, systems, and service delivery models
- Partner with the Academic Systems Office to enhance operational effectiveness across the academic portfolio
- Oversee key operational functions, including budgeting, enrolment planning, scheduling, forecasting, capacity planning, and space utilization
- Develop and monitor performance metrics, dashboards, and reporting tools to support informed decision-making and accountability
- Lead a culture of health, safety, wellness, and belonging for all staff and students
- Lead quality, and continuous improvement processes in teaching and learning practices
- Lead strategic initiatives that strengthen work-integrated learning and applied education opportunities across School programs
- Build collaborative partnerships across the institution to address complex challenges and achieve shared goals
- Advance innovative approaches that support learner success and program excellence
- Lead workforce and organizational capacity planning to support School priorities and operational needs
- Foster an engaged, high-performing, and inclusive workplace culture focused on employee growth and success
- Champion professional development, succession planning, talent retention, and leadership development
- Embed equity, diversity, inclusion, accessibility, and belonging principles into planning and decision-making
- Promote health, safety, psychological well-being, and wellness as core organizational priorities
Student Experience
School Operations
Excellence in Applied Education
Workforce, Talent & Organizational Capacity